New User Posting Guide

What is Neighbors?

Neighbors is a free app designed to help residents connect with their communities and stay informed about what’s going on around them – whether they are a Ring customer or not. Neighbors is a place for residents to share important community information, and receive updates from those within your community, including fellow residents and local organizations.

What is Neighbors Verified Accounts?

Neighbors Verified Account enables local organizations to communicate with their surrounding Ring Community. Once Verified, organizations can share real-time hyper-local announcements, selecting specific neighborhoods within their jurisdiction, as well as view and comment on publicly posted content in the feed.

What sets Neighbors Verified Accounts apart:

1. Instant Audience:

   Take advantage of an existing audience, allowing you to focus on content rather than follower growth.
2. Targeted Messaging:

   Send tailored updates to neighborhoods or regions, giving your content the perfect audience.
3. Hyper-Local Engagement:

   Directly reach those in your local community, ensuring your message is always relevant to your audience.

Engaging With Your Community

Share timely updates

1. Announce upcoming community events or public meetings
2. Provide updates to ongoing projects and initiatives that benefit your community
3. Share information such as changes in operating hours or service availability

Expose valuable resources your organization provides

1. Increase involvement notifying your community about community workshops, training sessions, and volunteer opportunities
2. Guide residents on how to access essential services
3. Expose resources, availability, and the best way to get in touch with your organization

Educate the community

1. Explain local ordinances, regulations, public health or environmental initiatives
2. Share tips for emergency preparedness and public safety
3. Highlight underutilized public or free or low cost resources

Best Practices

Building trust comes naturally when you show up consistently - make Neighbors a regular part of your outreach strategy by sharing weekly announcements. Use assigned areas to target specific neighborhoods, ensuring residents receive relevant information without being overwhelmed. Engage with residents by responding to comments and questions on your posts.

Invite Other Local Organizations

Help build more connected communities, invite other local non-profits or publicly funded organizations that residents in your area could benefit from. Interested organizations can sign up here: https://communityprograms.ring.com/ps