Keeping your pets safe with Ring Pet Tags and Profiles

With Pet Tags, Pet Profiles, and Lost Pet Posts, Ring helps neighbors bring lost dogs home faster.

Using Pet Tags

A Pet Tag is a small metal tag that attaches to your pet’s collar. It has a QR code on the back that links to a Pet Profile you create in the Ring app. If someone finds your pet, they can scan the tag to see important details and contact you privately. No app is needed for the person who finds your pet.

Creating a Pet Profile

Every pet needs to have their own profile. To create a Pet Profile:

1. Open the Ring app to the main dashboard.

2. Tap the Neighbors shortcut tile.

3. Tap the gear icon at the top.
4. Tap

   My Pets

   .
5. Tap

   Create New Profile
6. Enter your pet’s name, then tap

   Next

   .
7. Select the type of pet (If “other,” specify the type).
8. Tap

   Add Media

   to upload up to five photos of your pet (at least one photo is required).
9. Tap

   Next

   .
10. Fill in additional information, such as gender, breed, weight, and medical details.
11. Tap

    Next

    .
12. Tap

    Finish

    .

Linking a Pet Tag to a Pet Profile

To link a Pet Tag to your Pet’s Profile, follow these steps:

1. Scan the QR code on the Pet Tag using your smartphone or tablet’s camera.
2. If you haven't set up a Pet Profile yet, you will be prompted to create one.
3. If you've already set up one or more Pet Profiles, select the one you'd like to link to the tag, and follow the prompts.
4. When complete, place the Pet Tag on your pet’s collar.

Important note: To keep the QR code from getting damaged, it should not touch any other tags on your pet's collar or harness.

Editing a Pet Profile

To edit your pet’s profile, follow these steps:

1. In the Ring app, tap the Neighbors shortcut tile and tap the gear icon at the top.
2. In the Neighbors app, tap the

   menu (☰)

   .
3. Tap

   My Pets

   .
4. Select your pet's profile. From here, you can:
   1. Edit the pet's details.
   2. Link or update the Pet Tag.
   3. Make a Lost Pet Post.

Creating a Lost Pet Post

If your pet goes missing, you can create a Lost Pet Post to alert your community. There are two ways to create a Lost Pet Post.

To create a Lost Pet Post from the Pet Profile:

1. Open your Pet Profile.
2. Under the Advanced Options section, toggle

   Lost Pet Mode

   on.
3. Tap

   Create Post

   .
4. Fill in all relevant information related to your lost pet.
5. Specify your contact preferences.

   Learn about the Contact Me feature.
6. Tap

   Preview Post

   .
   1. Click the Search Party banner (if present) and turn the toggle on.
   2. To learn more, visit the

      Keeping your pets safe with Search Party for dogs
      article.
7. Tap

   Share Post

   to send it to your community.

To create a Lost Pet Post as a new post:

1. Open your Neighbors feed.
2. Tap the plus icon

   (+)

   button in the bottom right to create a new post.
3. Tap

   Missing Pet

   .
4. Tap

   Use Pet Profile

   to create a post from your Pet Profile, or tap

   No Thanks

   to create your own Lost Pet Post.
   1. If you tap

      No Thanks

      , you will need to manually fill in all relevant information related to your lost pet.
5. Specify your contact preferences.

   Learn about the Contact Me feature.
6. Tap

   Preview Post

   .
   1. Tap the Search Party banner (if present) and turn the toggle on.
      • To learn more, visit the

        Keeping your pets safe with Search Party for dogs

        article.
7. Tap

   Share Post

   to send it to your community.

Editing or updating a Lost Pet Flyer

If your pet is lost, and you’ve already set up a Pet Tag and created a Pet Profile, you can create a Lost Pet Flyer and add a personalized message about your pet. This is what someone will see when they scan the Pet Tag.

To set up or edit a Lost Pet Flyer:

1. In the Ring app, select the Ring location of your Pet Profile.
2. Tap

   Settings

   .
3. Tap

   User Permissions

   .
4. Select your Pet Profile.
5. Under Lost Pet Flyer, tap

   Edit Flyer

   .
6. Here, you can add a personalized message that neighbors will see when they scan the QR code.
7. Tap

   Save

   .

Finding a pet with a Pet Tag

If you find a pet with a Pet Tag, you don’t need the Ring app to contact the owner of a lost pet.

Follow these steps if you’ve found a lost pet:

1. Scan the QR code on the Pet Tag using your smartphone or tablet's camera.
2. If the pet owner has created a Lost Pet Flyer, tap

   Contact Owner

   to get in touch.
3. If the pet owner has not created a Lost Pet Flyer, you’ll see the Pet Profile. Tap

   Contact Owner
   to get in touch or

   Leave a Comment

   if you're logged in to your Ring account.

If someone finds your pet with a Pet Tag:

You’ll get a notification in the Ring app when someone tries to contact you or leave a comment. Your name and phone number are not shared. Update the Lost Pet Flyer to provide details and generate a Resolved Badge to let the community know your pet has been located.