A Ring Video Doorbell owner applying settings to their Ring account in the Ring app.

Devices compatible with video End-to-End Encryption (E2EE)

Privacy, security and user control are foundational to Ring. That’s why we’re always looking for ways to help keep your account secure. End-to-End Encryption (E2EE) is an opt-in feature that adds additional layers of protection to video and audio recordings made by compatible enrolled Ring devices.

Note: We recommend using the latest version of the Ring app to ensure that you can use the latest features. 

Mobile

  • iOS 14 or newer
  • Android 9 or newer

Ring Video Doorbells and Security Cameras 

All video doorbells and security cameras except Ring Video Doorbell (1st Generation), Ring Video Doorbell Wired, and Stick Up Cam (1st Gen) support E2EE.

Do I need both the Ring app and a Ring compatible device in order to use E2EE?

Yes, in order to use E2EE you will need to use both the Ring app installed on an enrolled mobile device and a compatible Ring device.

How to set up End-to-End Encryption (E2EE)

Setting up your device in the Ring app for End-to-End Encryption (E2EE) is easy. 

Simply scroll down and follow these step-by-step instructions: 

1. Update your Ring app (recommended)

E2EE is supported on version 5.34.0 or higher, but we always recommend you that you install the latest version of the app.

If you need to learn how to update your Ring app, click here.

2. Make sure your Ring device supports E2EE

Check for your device in the list above.

3. Go to Control Center

  • Tap
    Video Management
     
  • Tap
    Advanced Settings
  • Tap
    End-to-End Encryption
  • Tap
    Got it
    on the disabled feature list

4. Encryption Setup

  • Tap
    Get Started
  • Follow the in-app instructions to enroll your account in End-To-End Encryption
  • Generate New Passphrase
  • Note:
    Write your passphrase down or store it in a secure password manager. When creating this passphrase, be sure to enter all lowercase letters, include the hyphens, and don’t add any spaces. If you lose your passphrase, you can’t enroll more mobile devices in E2EE, without starting over and re-enrolling. Also, you may lose access to E2EE videos that you have already recorded. 

5. Enroll mobile devices

  • Tap
    Resume Setup
  • Follow the in-app instructions to enroll your mobile device in End-To-End Encryption

6. Enroll Ring devices

  • Tap
    Resume Setup
  • Follow the in-app instructions to enroll your compatible Ring device in End-To-End Encryption

7. Test your device

Once your enrolled Ring device has completed its update and setup, push the front button on your doorbell or trigger motion on your camera to complete the test. This will initialize your Ring device for E2EE.

To turn off E2EE, simply follow Step 3 of the above instructions, but this time choose to disable E2EE.