A homeowner drawing Privacy Zones for a device in the Ring app

Managing Privacy Preferences

Customer privacy, security, and control are foundational to Ring. As a part of Ring’s efforts to bring more transparency and control to our Ring neighbors, the ability to opt-out of analytics has been added to the Control Center. We’ve also added a Cookie Preferences Manager on select Ring.com webpages.

We've begun introducing select analytics services to help us better understand how users navigate and use our websites and applications so that we can provide the best possible customer experience.

 We do not sell your personal information but may share certain information with our third party service providers in accordance with our Privacy Notice. You can adjust your settings at any time from the ring app, a desktop or laptop computer at Ring.com, or from a mobile browser at Ring.com. As always, you can opt-in or opt-out at any time.

Learn more about Privacy  

Note: Third party analytics services are often referred to as 3P Analytics.

To Opt-Out of Third Party Provider Services in the Ring app:

  1. Open the Ring app to the main dashboard.

  2. Tap the
    menu (☰)
    .
  3. Tap
    Control Center
    .
  4. Scroll down and tap
    Third Party Service Providers.
  5. Choose to turn off
    Web and App Analytics
    and
    Personalized Advertising.

To Opt-out of Third Party Provider Services on a Desktop or Laptop Computer at Ring.com:

  1. Go to Ring.com on a computer or laptop.
  2. On the top left select
    Account
    .
  3. Click on
    Control Center
    from the drop down menu under
    Account
  4. In the
    Control Center
    , scroll down to
    Privacy Information.
  5. Select
    Third Party Service Providers
  6. Adjust your settings accordingly.
    • Blue means opted in, white means opted out.

To Opt-Out of Third Party Provider Services on a Mobile Device at Ring.com:

  1. Go to Ring.com on your mobile device browser. 
  2. Tap the
    menu (☰)
    .
  3. Tap
    Control Center
    .
  4. Scroll up until you find
    Privacy Information.
  5. Tap
    Third Party Service Providers.
  6. Adjust your settings accordingly. 
    1. Blue means opted in, white means opted out.

To Opt-Out of Third Party Provider Services on a Ring.com page:

Navigate to the Cookie Preference Manager banner at the bottom of the page to Manage Settings.

Learn more about how we use third parties for web and app analytics

Last updated 3 months ago