Camera Previews in the Ring App

Every time you open your Ring app, you will see a recent image from each of your Ring video doorbells and security cameras. These are what we refer to as Camera Previews or a Camera Preview tile.

Changing the Camera Previews layout in the Ring app

You can customize how you want to view previews of your doorbells and cameras.

• Tap

  Grid View

  to see your Camera Previews in a grid orientation.
• Tap

  List View

  to see your Camera Previews in a larger view.
• Tap the more icon (•••) to open your camera or doorbell control panel.
• Tap and hold a Camera Preview tile to change the order of your cameras in the Ring app.

Camera Previews are not loading

If there is an issue with your doorbell or camera, a warning icon will display in the top right corner of the Camera Preview. Tap on the Camera Preview and the Ring app will help troubleshoot your issue.

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Test your internet connection

Check your Ring device's internet connection.

Your Ring device may have a poor connection.

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