Troubleshooting Ring Device Batteries Draining Too Fast

Learn what can cause your Ring device battery to require more frequent charging and troubleshooting battery life issues.

Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors such as local weather, number of events captured, and frequency of activation.

The local weather

At temperatures below 32°F, lithium polymer batteries are less effective at holding a charge. Since Ring devices use lithium polymer batteries, when the temperature drops below 32°F (0ºC) will cause the Ring device's battery to drain faster than normal.

Battery performance will return to normal once the weather warms up and remains above freezing.

Learn more about battery life and cold weather.

Lots of activity

The more events captured by your Ring devices, the more your battery is used. Using Live View often can also drain your battery faster. Using the Linked Devices feature can drain the battery faster dependent on how many events happen and how long they are.

If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.

To prevent excessive activity, under Motion Settings for your device in the Ring app you can:

• Adjust your Motion Sensitivity slider to a lower sensitivity
• Redraw your

  Customizable Motion Zones
• Change

  Motion Frequency

  to regularly or periodically

You could also adjust the direction of your Ring device so it doesn't detect as much motion.

Power Settings

You can go to Power Settings in the Ring app to see what features may be draining your battery.

To access Power Settings, open the Ring app:

1. Tap

   menu (≡)

   on the top left of the

   Dashboard

   .
2. Tap

   Devices
3. Tap the individual device (video doorbell or security camera) you want to check
4. Tap

   Power Settings

   to check your

   Battery Level

   percentage and

   Feature Power Usage

    
   • Tap a feature to adjust Snapshot Capture, Motion Frequency and Video Recording Length

Hardwiring your Ring device

One option available to Ring users is to connect your video doorbell to a low voltage transformer and doorbell kit. This should reduce the need to charge your battery.

Learn more about hardwiring your Ring video doorbell.