A Ring Video Doorbell owner applying settings to their Ring account in the Ring app.

How to Keep Your Mobile Device and Ring App Updated

Keep your mobile device(s) and Ring app updated to get the most benefits from your Ring devices and compatible technology.

1. Set Up Automatic Updates for your Mobile Device(s) Operating System

iPhone (iOS)

Android

2. Set Up Automatic Updates for your Ring App

iPhone

  1. Open the
    Settings
    app.
  2. Scroll down to
    App Store.
  3. Toggle on
    App Updates
    .

Android

  1. Open the
    Google Play Store
    app.
  2. Tap your profile icon on top right.
  3. Tap
    Settings.
  4. Tap
    Network Preferences
    .
  5. Tap
    Auto-update apps
    .
  6. Select option:
    1. Over any network to update apps using either Wi-Fi or mobile data.

3. Best Practice

Reboot your mobile device(s) weekly by completely powering off the device so the operating system and all of your apps are refreshed.

Keep in mind that each of your mobile devices needs to be individually updated (steps 1 & 2) to get automatic updates.

If your mobile device is 4+ years old, read the section on Mobile Device Hardware here.

Last updated 8 months ago