Black video doorbell Elite with blue ring light mounted on concrete wall

Upgrading from Video Doorbell Elite to Wired Doorbell Elite (2nd Gen)

Step 1: Removing the Ring Video Doorbell Elite faceplate

  1. Use the flexible screwdriver bit provided with your Video Doorbell Elite to unlock the security screw at the bottom of your doorbell.
    • Important note:
      If you do not have the flexible screwdriver bit, a Torx T6 screwdriver can be used to unlock the security screw.
  2. Remove the screw and faceplate.
Illustration of a doorbell with a hand holding a screwdriver under the it, showing how to tighten the security screw.Illustration of hands holding a rectangular faceplate in front of a doorbell.

Step 2: Removing the doorbell from the bracket

  1. Use a PH2 screwdriver to remove the screws from the holes on the bracket.
  2. Gently pull the doorbell and wires from the wall.
An illustration of a doorbell connected to wiring in front of a mounting bracket with dotted lines directing mounting screws to holes in the bracket.

Step 3: Unplug the Ethernet cable

Unplug the Ethernet cable from the Ethernet port on the back of the doorbell.

An illustration of one hand holding a doorbell face down with the other hand plugging an Ethernet cord into the port on the left side.

Step 4: Disconnecting the doorbell from an in-home doorbell chime (optional)

If you did not have your Video Doorbell Elite connected to the in-home doorbell chime, you can skip this step.

  1. Ensure power is shut off at the breaker, then use the included 0.07 in (1.8 mm) flat-head screwdriver to loosen the wires in the screw holes.
  2. Disconnect your doorbell wires from the wire connectors next to the Ethernet port.
Illustration of a hand holding a doorbell with a connected Ethernet cable facing up and the other hand attaching a wire to the connector to the right.

Step 5: Installing the Ring Wired Doorbell Elite (2nd Gen)

Learn more about installing Wired Doorbell Elite (2nd Gen)

Important note: You can use the existing PoE setup you have in place for your Video Doorbell Elite to power your new Wired Doorbell Elite (2nd Gen) or utilize a compatible PoE switch or injector using PoE 802.11af or PoE+ 802.11at.

  • A compatible PoE switch or injector is not included with Wired Doorbell Elite (2nd Gen).

Last updated 3 weeks ago