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Manage Auto-Verified Guests for Ring In (For Residents and Staff)

Grant scheduled access to your trusted guests through the Ring app with Ring In’s Auto-Verified Guest feature. You can easily add your trusted guests and set a specific duration when they're permitted to enter your property.

Auto-Verified Guests can then access your property via their Ring app. Property Managers control whether they want to enable Auto-Verified Guests to access the property, which Entrances are shareable and access schedules.

As a Ring In User, you can:

  • Select specific entrances to share with each Auto-Verified Guest
  • Determine when Auto-Verified Guests can access the property
  • Receive notifications when Auto-Verified Guests unlock entrances
  • View unlock events in Event History
  • Remove Auto-Verified Guests' access anytime

Auto-Verified Guests cannot:

  • Add other Auto-Verified Guests
  • Receive and answer visitor calls
  • View Event History
  • Change device settings

Property managers may modify shareable entrances and schedules at any time, with immediate effect. You will receive email notifications about changes affecting your Auto-Verified Guests and should inform your guests accordingly.

Once you have finished setting up Ring In, you can add a trusted guest as an Auto-Verified Guest in the Ring app.

How to add an Auto-Verified Guest

  1. Go to the Ring app and tap
    menu
    ☰.
  2. Tap
    Devices.
  3. Tap your Ring In Entrance for which you want to share access.
  4. Tap
    Shared Access.
  5. Tap
    ADD USER.
  6. Check
    Auto-Verified Guest.
  7. Tap
    CONTINUE.
  8. Tap
    CONTINUE.
    • If you choose to set an access duration, select a start and end date and time and tap
      SET AN ACCESS DURATION
      or
      GIVE CONTINUING ACCESS.
  9. Enter the email address of the guest.
  10. Choose the Entrances to share with the Auto-Verified Guest by toggling the switch next to the Entrance name.
    • Note:
      The list of Entrances available to be shared is determined by your property management or HOA.
  11. Tap
    SEND INVITE.
  12. The Auto-Verified Guest will receive an email invitation from Ring. This invitation is valid only for 14 days.
  13. Repeat steps 1 to 11 to add more Auto-Verified Guests.

How to remove an Auto-Verified Guest

  1. Go to the Ring app and tap
    menu
    ☰.
  2. Tap
    Devices.
  3. Tap your Ring In device.
  4. Tap
    Shared Access.
  5. Tap the name of the Auto-Verified Guest
  6. Tap on the
    red trash can icon
    next to the email address of the Auto-Verified Guest or tap
    Remove User.
  7. Tap
    REMOVE.
    • Note:
      Once you remove an Auto-Verified Guest from one device, they are automatically removed from all devices at all locations.

Last updated 4 weeks ago