Manage Auto-Verified Guests for Ring In (For Residents and Staff)
Grant scheduled access to your trusted guests through the Ring app with Ring In’s Auto-Verified Guest feature. You can easily add your trusted guests and set a specific duration when they're permitted to enter your property.
Auto-Verified Guests can then access your property via their Ring app. Property Managers control whether they want to enable Auto-Verified Guests to access the property, which Entrances are shareable and access schedules.
As a Ring In User, you can:
- Select specific entrances to share with each Auto-Verified Guest
- Determine when Auto-Verified Guests can access the property
- Receive notifications when Auto-Verified Guests unlock entrances
- View unlock events in Event History
- Remove Auto-Verified Guests' access anytime
Auto-Verified Guests cannot:
- Add other Auto-Verified Guests
- Receive and answer visitor calls
- View Event History
- Change device settings
Property managers may modify shareable entrances and schedules at any time, with immediate effect. You will receive email notifications about changes affecting your Auto-Verified Guests and should inform your guests accordingly.
Once you have finished setting up Ring In, you can add a trusted guest as an Auto-Verified Guest in the Ring app.
How to add an Auto-Verified Guest
- Go to the Ring app and tapmenu☰.
- TapDevices.
- Tap your Ring In Entrance for which you want to share access.
- TapShared Access.
- TapADD USER.
- CheckAuto-Verified Guest.
- TapCONTINUE.
- TapCONTINUE.
- If you choose to set an access duration, select a start and end date and time and tapSET AN ACCESS DURATIONorGIVE CONTINUING ACCESS.
- Enter the email address of the guest.
- Choose the Entrances to share with the Auto-Verified Guest by toggling the switch next to the Entrance name.
- Note:The list of Entrances available to be shared is determined by your property management or HOA.
- TapSEND INVITE.
- The Auto-Verified Guest will receive an email invitation from Ring. This invitation is valid only for 14 days.
- Repeat steps 1 to 11 to add more Auto-Verified Guests.
How to remove an Auto-Verified Guest
- Go to the Ring app and tapmenu☰.
- TapDevices.
- Tap your Ring In device.
- TapShared Access.
- Tap the name of the Auto-Verified Guest
- Tap on thered trash can iconnext to the email address of the Auto-Verified Guest or tapRemove User.
- TapREMOVE.
- Note:Once you remove an Auto-Verified Guest from one device, they are automatically removed from all devices at all locations.