Custom Chime Tones - Feature information

What to know

Custom Chime Tones allow you to personalize your Ring Chime Plus by uploading custom audio files that play for notification events.

• You can upload up to 20 Custom Chime Tones.
• The Custom Chime Tone must be an audio file in MP3, WAV, M4A, or AAC format that is 500 KB or smaller, and five seconds or less.
• This feature is available in the United States, Canada, and Mexico.
• When device ownership is transferred to a new account, all Custom Chime Tone assignments on that device are removed.
• When you set up a new supported Chime device, any previously uploaded Custom Chime Tones appear in the tone management list for that device.
• There might be a short processing period before Custom Chime Tones are available on the new device.

How to upload a Custom Chime Tone

To upload a Custom Chime Tone in the Ring app:

1. Tap the menu (☰).
2. Tap Devices.
3. Tap your Chime Plus device.
4. Tap

   Chime Alerts.
5. Tap any of your eligible devices or Appstore events.
   • For Ring devices, tap

     Chime Tone

     in the Doorbell Ring or Motion Detected sections.
   • For Appstore events, select one of the App Actions.
6. Tap

   Upload Tone

   .
7. In the Tone Name, enter a name for the custom tone.
8. Tap

   Audio File

   and select a tone from your mobile device.
9. Tap

   Upload

   and wait for the upload to complete.
10. Tap

    Assign Tone

    and select the custom tone you uploaded.
11. Tap the back arrow.
12. Tap

    Save

    .

• The Custom Chime Tone will be saved in your in your Chime Tones library and assigned to the event type (doorbell ring, motion detection, or Appstore events) you selected.
• You can assign the same tone to other events, or upload up to a maximum 20 additional Custom Chime Tones and assign them to events as you like.

How to delete a Custom Chime Tone

To delete a Custom Chime Tone in the Ring app:

1. Navigate to

   Custom Tones

   in your Chime Plus audio settings.
2. Tap the tone you want to delete.
3. Tap

   Delete Tone

   .
4. Tap

   Delete

   to confirm.

Important note: If the deleted Custom Chime Tone was assigned to a notification, that notification will reset to the default chime tone.