Person reviewing their Neighbors app feed on a mobile phone.

Resetting Your Verified Account Password

To reset your password for your Verified Account, follow these steps:

  1. Visit
    to initiate the password reset process.
  2. After initiating the password reset, make sure to check your spam folder for the password reset email.

FAQs

I haven't received the password reset email.

We recommend contacting your IT department to ensure that no-reply@publicsafety.ring.com is added to your safe senders list.

Can I reset my verified account password through Ring.com or Ring or Neighbors app?

No, passwords can only be reset through this link: https://publicsafety.ring.com/password/new

Last updated 4 months ago