Ring Video Doorbell (1st Generation) on a modern home's front door.

Safety and Compliance Information for Ring Video Doorbell (1st Generation)

Use Responsibly. Read all instructions and safety information before use.


WARNING: Electrical shock hazard. Disconnect power to installation area at your circuit breaker or fuse box before beginning installation. Always use caution when handling electrical wiring.

Installation by a qualified electrician may be required in your area. Refer to your local laws and building codes before performing electrical work; permits and/or professional installation may be required by law.

The disconnect device for this equipment shall be provided as part of the building installation and in a readily accessible location.

WARNING: The device and accessories may present a choking hazard to small children and pets. Keep them out of reach of small children and pets.


HANDLE WITH CARE. Your device contains a rechargeable lithium-ion battery. Use of an unqualified battery, charging cables, or charger may present a risk of fire, explosion, shock, chemical leakage, or other hazard. If battery replacement becomes necessary, use only a new lithium-ion rechargeable battery expressly qualified for use with your device.  Do not disassemble, open, crush, bend, deform, puncture, or shred the battery in your device. Do not modify or remanufacture the battery, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids, expose to fire, explosion or other hazard. Only use the battery for the system for which it is specified. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard. Do not short-circuit a battery or allow metallic conductive objects to come into contact with battery terminals. Avoid dropping the device or battery. If the device or battery is dropped, especially on a hard surface, and the user suspects damage, do not attempt repair. Contact Ring Customer Service for assistance.

For best results, use type Lithium-ion batteries. Install only new batteries of the same type in your product. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak. Do not mix old and new batteries. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium) or (Nickel Metal Hydride) batteries. Always remove old, weak, or worn out batteries promptly and recycle or dispose of them in accordance with Local and national disposal regulations.

Maintaining Your Ring Video Doorbell (1st Gen)

Do not expose your device or adapter to liquids. If your device or adapter gets wet, carefully unplug all cables without getting your hands wet and wait for the device and adapter to dry completely before plugging them in again.  Do not attempt to dry your device or adapter with an external heat source, such as a microwave oven or a hair dryer. If the device or adapter appear damaged, discontinue use immediately.  Use only accessories supplied with the device to power your device.  To avoid risk of electric shock, do not touch your device or any wires connected to your device during a lightning storm.

Only handle your device with clean hands. Clean the device by unplugging it and using a soft cloth that is slightly damp with water and a touch of rubbing alcohol; be careful not to wipe it with anything abrasive or to use any harsh chemicals. After cleaning, wait for the device to dry completely before plugging it in again.

Don't expose your device to steam, extreme heat or cold. For example, do not install your device near any heat sources such as space heaters, heater vents, radiators, stoves, or other things that produce heat. Use your device in a location where temperatures remain within the device’s operating temperature range set forth in this guide. Your device may get warm during normal use. To reduce the effect of the warming, place your device on a heat resistant surface.

Use only accessories supplied with your device, or specifically marketed for use with your device, to power your device. Use of third-party accessories may impact your device’s performance. In limited circumstances, use of third-party accessories may void your device’s limited warranty. In addition, use of incompatible third-party accessories may cause damage to your device or the third-party accessory. Read all safety instructions for any accessories before using with your device.

Your device can withstand outdoor use and contact with water under certain conditions. However, your device is not intended for underwater use and may experience temporary effects from exposure to water. Do not intentionally immerse your device in water or expose it to liquids. Do not spill any food, oil, lotion, or other abrasive substances on your device. Do not expose your device to pressurized water, high velocity water, or extremely humid conditions (such as a steam room). To protect against electric shock, do not place cord, plug, or device in water or other liquids.

Other Safety Considerations

• Do not expose the adapter or cable to liquids.

• If the adapter or cable appears damaged, discontinue use immediately.

• Your device uses the USB cable provided and a USB charger or USB port that is compliant with safety standards.

Servicing Your Device

If your device needs service, please contact Ring Customer Support.

Faulty service may void the warranty.

Using Your Device Around Other Electronic Devices

Your device generates, uses, and can radiate radio frequency (RF) energy and, if not used in accordance with its instructions, may cause interference to radio communications and electronic equipment. External RF signals may affect improperly installed or inadequately shielded electronic operating systems, entertainment systems, and personal medical devices. While most modern electronic equipment is shielded from external RF signals, if in doubt, check with the manufacturer. For personal medical devices (such as pacemakers and hearing aids), consult with your physician or the manufacturer to determine if they are adequately shielded from external RF signals.

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This Product has been tested and found to comply with the limits for a Class B digital device or external switching power supply, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. The Products generate, use and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Pursuant to Section 15.21 of the FCC rules, changes or modifications to a Product by the user that are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

The device meets the FCC Radio Frequency Emission Guidelines and are certified with the FCC. Information on these Products is on file with the FCC and can be found by inputting such Product's FCC ID (which can be found on the bottom of the device) into the FCC ID Search form available at https://www.fcc.gov/oet/ea/fccid

The device meets the FCC Radio Frequency Emission Guidelines and is certified with the FCC as the FCC ID number found on the back of the device.

The party responsible for FCC compliance is Ring LLC, 12515 Cerise Ave, Hawthorne, CA 90250, USA

Device Name: Ring Video Doorbell

Model: Video Doorbell

Information Regarding Exposure to Radio Frequency Energy

The output power of the radio technology used in the Products is below the radio frequency exposure limits set by the FCC.

This device should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

Recycling Your Device Properly

In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of or recycle the device in accordance with your local laws and regulations. For information about recycling, go to amazon.com/devicesupport. For information regarding Amazon’s recycling program, visit https://amazonrecycling-us.re-teck.com/recycling/home

Product Specifications

Model No.: Video Doorbell

Input: 8VAC-24VAC, 5.0VDC

Operating temperature: -5°F to 120°F (-20.5°C to 48.5°C)

Connectivity: 802.11 b/g/n @2.4 GHz

Additional Information

By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms

For information on our warranty, theft protection, and Ring Protect Plans, see ring.com/legal

Last updated 5 months ago