Ring Video Doorbell on a modern home.

How Firmware Works in Ring Devices

Firmware is a type of software that makes updates to electronic devices. When you first set up a Ring device, firmware automatically applies available updates. After that, it the firmware will update as needed.

Battery-powered devices (such as Video Doorbell 2 and Stick Up Cam Battery – 2nd Gen) can’t be used while firmware is updating. When the light on your device stops flashing or goes dark, the update is complete and your device is ready to use.

Powered devices (such as Floodlight Cam and Spotlight Cam Wired – 1st Gen) can be used while updating, but performance can be temporarily affected. When the light on your device stops flashing, the update is complete and performance returns to normal. If your device plugs into an outlet or PoE port, do not unplug it while an update is installing.

This article will help you understand firmware updates for the devices listed below. If you need to find out what Ring device you have, you look it up in your Ring App. 

  • Chime and Chime Pro
  • Video Doorbell (discontinued)
  • Video Doorbell (2nd Generation)
  • Video Doorbell 2 (discontinued)
  • Video Doorbell 3
  • Video Doorbell 3 Plus
  • Video Doorbell 4
  • Video Doorbell Pro
  • Video Doorbell Elite
  • Peephole Cam (discontinued)
  • Spotlight Camera (1st Gen), Battery
  • Spotlight Camera (1st Gen), Wired or Mount
  • Floodlight Camera
  • Stick Up Camera Battery
  • Stick Up Camera Wired

What is firmware and how is it updated?

Firmware is a software program embedded into your Ring device that keeps it functioning properly. Firmware is automatically updated in Ring devices. 

Note: Do not power cycle your Ring device or press the Setup Button while your Ring device is updating.

How do I know when my Ring device is updating?

Chime and Chime Pro

Note: Do not press the setup button or remove the device from power while it is updating.

Chime_Pro_Firmware_Update.gif

Video Doorbell, Video Doorbell (2nd Gen), Video Doorbell 2, Video Doorbell 3, Video Doorbell 3 Plus (discontinued), Peephole Cam (discontinued) and Video Doorbell 4 

The front button on your Video Doorbell will flash white until the update is finished.

Note: Do not press the setup button, the front button, or disconnect your device from power while it is updating.

rvdflash.gif

Video Doorbell Pro

The front button on your Video Doorbell Pro will flash white until the update is finished.

Note: Do not press the setup button, the front button, or disconnect your device from power while it is updating.

proflash.gif

Spotlight Camera (1st Gen), Battery/Wired/Mount/Floodlight Cam

The white bulb at the bottom of your Spotlight Cam or Floodlight Cam will flash white/blue while it is updating. The lights may come on during the update process.

Note: Do not press the setup button or disconnect your device from power while it is updating.

Stick Up Cam (2nd Gen), Battery or Wired

The light on the front of your Stick Up Cam, Battery or Wired will flash blue twice then stay on for 2 seconds. It will repeat this as long as the device is updating.

Note: Do not press the setup button or disconnect your device from power while it is updating.

Stick-Up-Cam-LED-Firmware-Update.gif

Stick Up Cam (discontinued)

The light on the back of the Stick Up Cam will stay solid until the update is complete.

Note: Do not press the orange button on the back of the unit while it is updating.

Stick-Up-Cam-FirmwareUpdate.gif

Ring Alarm

Tap here for information on updating the firmware on Ring Alarm.

Last updated 5 months ago