Safety and compliance information for Ring Outdoor Cam Pro

IMPORTANT PRODUCT INFORMATION

SAFETY INFORMATION

READ ALL SAFETY INFORMATION BEFORE USING THE DEVICE. FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.

Your device does not have an on/off button. If you wish to stop power from flowing into your device, unplug the power cord. Do not plug multiple electric devices into the same wall socket. Overloading a socket can cause it to overheat and may result in a fire.

CAUTION: For use only on a socket outlet protected by 30mA Residual Current protective Device (RCD).

When used outdoors, install only to a covered RCD protected socket outlet that is weatherproof with the power unit connected to the receptacle. If one is not provided, contact a qualified electrician for proper installation.

FOR DEVICES WITH AN AC ADAPTER

Your device shipped with an AC adapter. If the adapter or cable appears damaged, discontinue use immediately. Install your power adapter into an easily accessible socket-outlet located near the equipment that will be plugged into or powered by the adapter.

Do not expose your device or adaptor to liquids. If your device or adaptor gets wet, carefully unplug all cables without getting your hands wet and wait for the device and adaptor to dry completely before plugging them in again. Do not attempt to dry your device or adaptor with an external heat source, such as a microwave oven or a hairdryer. If the device or adaptor appear damaged, discontinue use immediately. Use only accessories supplied with the device to power your device.

Install your power adaptor into an easily accessible socket-outlet located near the equipment that will be plugged into or powered by the adaptor.

FOR DEVICES WITH A POWER OVER ETHERNET (POE) ADAPTER

Your device may ship with a Power over Ethernet Adapter. For best performance, we recommend pairing the adapter with an ethernet cable that is rated for outdoor use.

Do not expose your adapter to steam, extreme heat or cold. Use your adapter in a location where temperatures remain within the adapter’s operating temperature range set forth in this guide. Your adapter may get warm during normal use.

The junction box is for outdoor installations only. When using the adapter indoors, do not cover the adapter or place it in an airtight enclosure. Doing so could result in hot temperatures and create a risk for injuries.

Before handling the adapter, unplug the Power over Ethernet (PoE) cable from the Power over Ethernet (PoE) switch and allow the adapter to cool.

OTHER SAFETY CONSIDERATIONS

Your device, AC adapter, and Power over Ethernet adapter when assembled with the provided junction box can withstand outdoor use and contact with water under certain conditions. However, your device is not intended for underwater use and may experience temporary effects from exposure to water. Do not intentionally immerse your device in water. Do not spill any food, oil, lotion, or other abrasive substances on your device. Do not expose your device to pressurized water, high velocity water, or extremely humid conditions (such as a steam room). Do not expose your device to salt water or other conductive liquids. To protect against electric shock, do not place cord, plug, or device in water or other liquids. If your device gets wet from immersion in water or high pressure water, carefully disconnect all cables without getting your hands wet and wait for them to dry completely before powering it on again. Do not attempt to dry your device with an external heat source, such as a microwave oven or a hair dryer. To avoid risk of electric shock, do not touch your device or any wires connected to your device during a lightning storm while your device is powered. If your device appears to be damaged, discontinue use immediately.

Protect your device from direct sunlight.

Use only accessories supplied with your device, or specifically marketed for use with your device, to power your device. Use of third-party accessories may impact your device’s performance. In limited circumstances, use of third-party accessories may void your device’s limited warranty. In addition, use of incompatible third-party accessories may cause damage to your device or the third-party accessory. Read all safety instructions for any accessories before using with your device.

Don’t expose your device to steam, extreme heat or cold. Use your device in a location where temperatures remain within the device’s operating temperature range set forth in this guide. Your device may get warm during normal use.

WARNING: Small parts contained in your device and its accessories may present a choking hazard to small children.

Do not install when it is raining.

CAUTION: This product contains a loud siren. Do not stand near the siren when sounding. Exposure at close range may be harmful to your hearing.

Wear hearing protection when testing the alarm.

CAUTION: When mounting this device in elevated locations, use precautions to ensure that the device does not fall and harm bystanders.

PROTECTION AGAINST WATER

If your device is dropped or otherwise damaged, the waterproofing of the device may be compromised.

PRODUCT SPECIFICATIONS

Ring Outdoor Cam Pro

Model number: 5CCEA2

Electrical Rating: 5V⎓3A

Operating Temperature Range: -20°C to 50°C

FOR CUSTOMERS IN EUROPE AND THE UNITED KINGDOM

Conformity Statement

Hereby, Ring LLC declares that the radio equipment type 5CCEA2 is in compliance with Directive 2014/53/EU and UK Radio Equipment Regulations (S.I. 2017/1206), including currently valid amendment(s). The full texts of the declarations of conformity and other applicable statements of compliance for this product are available at the following internet address: www.ring.com/DoC

Wireless Features: Wifi 2.4GHz (2412 - 2472 MHz), Maximum Power: 20 dBm

Wireless Features: Bluetooth Low Energy (2402 - 2480 MHz), Maximum Power: 20 dBm

Wireless Features: Wifi 5 GHz B1 (5180 - 5240 MHz), Maximum Power: 23 dBm

Wireless Features: Wifi 5 GHz B2 (5260 - 5320 MHz), Maximum Power: 20 dBm

Wireless Features: Wifi 5 GHz B3 (5500 - 5700 MHz), Maximum Power: 20 dBm

Wireless Features: Wifi 5 GHz B4 (5745 - 5825 MHz), Maximum Power: 14 dBm

Wireless Features: Radar Sensor (24.05 - 24.25 GHz), Maximum Power: 20 dBm

Wireless Features: 863 - 870 MHz, Maximum Power: 14 dBm

This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Northern Ireland, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Turkey.

This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in the United Kingdom.

Device Power Consumption

Mode: Networked standby mode

Power Adapter Energy Efficiency Information

Power Adapter Model No. [6PCEA3]

Manufacturer: Ring LLC / Amazon EU S.à r.l., 38 Avenue John F. Kennedy, L-1855 Luxembourg / Amazon UK, 1 Principal Place, Worship Street, London, EC2A 2FA, United Kingdom

AC Input Voltage (Vac): [100-240]

AC Input Current (A): [0.5]

AC Input Frequency (Hz): [50/60]

DC Output Voltage (Vdc): [5 / 9]

DC Output Current (A): [3 / 2.22]

DC Output Power (W): [15 / 20]

Average Active Efficiency (%): [83.66 / 88.46]

Efficiency at Low Load (10%) (%): [81.76 / 84.35]

No-load Power Consumption (W): [0.048]

ELECTROMAGNETIC FIELD EXPOSURE

In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC.

This device should be installed and operated with at least 20 cm between the radiator and your body.

RECYCLING YOUR DEVICE PROPERLY

In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to www.amazon.com/devicesupport.

ADDITIONAL SAFETY AND COMPLIANCE INFORMATION

Additional safety, compliance, recycling and other important information regarding your device can be found at: www.ring.com/legal

TERMS AND POLICIES

By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For other applicable policies visit ring.com/legal.

LIMITED WARRANTY

If you purchased your Ring devices or accessories (the “Device”) from Ring, Amazon or from authorized resellers, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States (“Ring”). The provider of this warranty is sometimes referred to herein as “we.”

When you purchase a new or Certified Refurbished Device (which, for clarity, excludes Devices sold as “Used” & Used Devices sold as Warehouse Deals), we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to (a) accident, misuse, neglect, fire, alteration, or (b) damage from any third party repair, third party parts, or other external causes.

Instructions. For specific instructions about how to obtain warranty service for your Device, please contact Ring Community Support using the contact information provided below in ‘Contact Information’.

In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.

Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSSLY NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS “LIMITATIONS” SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.

This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.

Contact Information. For help with your Device, please contact Ring Community Support at support.ring.com.

If you are a consumer, this One-Year Limted Warranty is provided in addition to, and without prejudice to, your consumer rights. For further information on consumer rights in relation to faulty goods visit: ring.com/legal.

FOR SOUTH AFRICA CONSUMERS

For help with your Device, please contact Ring Community Support, or call 0800 993 700.