Using Ring Alarm Pro During Power and Internet Outages
Keep your Alarm Pro on and online¹ during outages with backup options to keep your property safe when the power or internet goes out.
Here’s what you need to know:
- If you want to use Ring Alarm Pro when there’s no power source available, you’ll need one or more.
- The internal battery inside the Ring Alarm Base Station has a limited capacity. To conserve power, when the internal battery is in use, Alarm Pro will shut down most Alarm functionality and turn wifi off, even if you have a working internet connection. You will only be able to arm and disarm. Ring Alarm will be triggered by an alarming event.
- To use Ring Alarm Pro without a working internet connection from an internet provider (like a cable company) you’ll need a compatible Ring subscription¹. This will give you 3GB of cellular data each month, and if you opt in to Extra Data, you’ll get as much data as you need.2
- If you run out of data or you are running on the internal battery, Ring Alarm Pro will switch to Alarm Cellular Backup.2This will provide you with limited alarm features, and no wifi service.
Ring Alarm Pro wifi scenarios
With a Ring compatible subscription | No subscription | |||
With Ring Power Packs | No Ring Power Packs connected | With Ring Power Packs | No Ring Power Packs connected | |
When the internet is out | Yes You get 3GB of data, and can add Extra Data to get more.¹ | No, but Alarm Cellular Backup 2 will help the alarm system get the signal out, if you’re enrolled in Professional Monitoring. 3 | NO | NO |
When the power is out | Yes You can use Ring Power Packs to keep Alarm Pro online, and use your existing, working internet connection. | No, but Alarm Cellular Backup 2 will help the alarm system get the signal out, if you’re enrolled in Professional Monitoring. 3 | NO | NO |
When both the internet and power are out | Yes You get 3GB of data, and can add Extra Data to get more.¹ You will also need Ring Power Packs. | No, but Alarm Cellular Backup 2 will help the alarm system get the signal out, if you’re enrolled in Professional Monitoring. 3 | NO | NO |
Ring Alarm emergency response with Professional Monitoring3 scenarios
With a Ring compatible subscription | No subscription | |||
With Ring Power Packs | No Ring Power Packs connected | With Ring Power Packs | No Ring Power Packs connected | |
When the internet is out | Yes You can use 3GB of data, and Extra Data to keep your alarm connected.¹ All Alarm features and Professional Monitoring services are available. 3 | Yes Using Alarm Cellular Backup. 2 You’ll have limited Alarm features - you can only arm and disarm Ring Alarm, and use Professional Monitoring. 3 | NO | NO |
When the power is out | Yes You can use Ring Power Packs to keep Alarm Pro powered on, and use your existing, working internet connection.¹ All Alarm features and Professional Monitoring services are available. 3 | Yes Using the internal backup battery and Alarm Cellular Backup. 2 You’ll have limited Alarm features - you can only arm and disarm Ring Alarm, and use Professional Monitoring. 3 | NO | NO |
When both the internet and power are out | Yes You can use 3GB of data, and can add Extra Data, plus Ring Power Packs.¹ All Alarm features and Professional Monitoring services are available. 3 | Yes Using the internal backup battery and Alarm Cellular Backup. 2 You’ll have limited Alarm features - you can only arm and disarm Ring Alarm, and use Professional Monitoring. 3 | NO | NO |
¹
Compatible Ring subscription required (sold separately). Extra data charges may apply. Cellular data provided by third party carrier. Backup power required during power outage. Visit ring.com/alarm-pro for details.
²
Compatible Ring subscription required (sold separately). Alarm Cellular Backup uses a third-party carrier.
³
Professional Monitoring is an add-on plan that first requires a compatible Ring Home subscription. Both sold separately. Service available within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
Last updated 1 month ago