How to Link Your Ring Account and Hippo Insurance Customer Portal
To qualify for the Hippo smart home policy discount, you need to:
- Have a Ring Alarm set up in your Ring App
- Link your Hippo and Ring accounts
- Grant consent for Hippo to receive information from Ring.
If you add-on Alarm Professional Monitoring1 to your Ring Home Standard or Premium plan subscription, additional policy discounts may be applied by Hippo.
Use this link for instructions if your Alarm is not set up in the Ring App.
How to enroll in a Ring subscription plan with Professional Monitoring1
Frequently Asked Questions
How to Link Your Ring Account to Your Hippo Insurance Account
To link your accounts .
- Log in to your
- Select the Smart Home tab in the portal
- Press the “link my account” button to log into your Ring account and tap “Authorize” for data sharing. By linking your account, you are consenting Hippo to receive the following information from Ring: device type list, device online connection status, professional monitoring enrollment status.
- The status of your account linking will be reflected in your Hippo Customer Portal within 1-2 days.
What data does Hippo request from your Ring account?
If you link your Ring account and Hippo insurance accounts, Hippo will request status updates from Ring periodically (up to once per day). These status updates will include professional monitoring activation status, device type list, and device online status for your eligible devices.
You can opt out at any time via Control Center in the Ring app by toggling off the account link to Hippo.
Note: If you unlink your accounts, the smart home discount on your policy may be affected, as determined by Hippo.
What happens if I cancel my insurance policy?
If you cancel your Hippo insurance policy that is linked to Ring, Hippo will stop requesting information from Ring about your account. Additionally, you can toggle off account linking with Hippo in the Ring Control Center.
What happens if I cancel my Ring subscription?
Ring subscription plans do not require long-term commitments so you can cancel your subscription at any time. If you have linked your Hippo and Ring accounts to receive home insurance discounts and you cancel your Ring subscription, Hippo will receive this status update and your Smart Home policy discount may be affected, as determined by Hippo.
What happens if I enroll or unenroll in Ring Alarm Professional Monitoring1?
After you have added Alarm Professional Monitoring1 to a compatible Ring Home Plan, you can switch from Professional Monitoring to DIY/Self-Monitoring at any time in the Ring App. If you have linked your Hippo and Ring accounts to receive home insurance discounts and you have added on Ring Alarm Professional Monitoring1, additional policy discounts may be applied by Hippo. If you are receiving a professional monitoring discount on your Hippo policy and unenroll, your Smart Home policy discount may be affected, as determined by Hippo.
How do I unlink my accounts and opt out?
The Control Center in the Ring App enables Ring users to see and manage their third-party linked services such as insurance carriers. You can unlink third-party services at any time in the Ring App’s Control Center.