Solar Charger for the Video Doorbell 2 Information

Solar Charger for Video Doorbell 2 is a small device that can be mounted behind your Ring Video Doorbell 2. The Solar Charger is convenient power to help charge and extend the battery life of your Ring Video Doorbell 2.

Note: The Solar Charger requires several hours of direct sunlight every day to recharge your device. Ability to recharge varies based on device settings, motion notifications, and sun exposure in the area of placement - not ideal for porches.

Note: The Ring Solar Charger is not compatible with the original Ring Video Doorbell (1st generation), Ring Video Doorbell (2nd Generation), or the Ring Video Doorbell 3 or 3 Plus.

What comes in the box?

• Solar Charger
• Screwdriver
• Drill bit
• Installation screw & anchors

What are the dimensions of Ring Solar Charger?

5.82 in. x 3.62 in. x 0.56 in. (14.78 cm. x 9.19 cm. x 1.42 cm.)

What are the technical specs of Ring Solar Charger?

• Power: Requires hours of direct sunlight
• Weather resistant
• Built-in power cable

Can I use the Solar Charger with my original Ring Doorbell?

No. The Ring Solar Charger is specifically configured to work with the original Ring Video Doorbell 2.

Can I use the Solar Charger inside?

The Solar Charger is not recommended for use indoors. Indoor light sources will not provide enough energy to charge your Ring Video Doorbell 2.

Can I use my own micro-USB cable?

No. The included power cable is not a micro-USB and cannot be swapped out for another.

Is Ring Solar Charger weather resistant?

Yes. The Solar Charger should give you reliable service through most weather conditions.

I live in an area that gets mostly cloudy, rainy days. Will Ring Solar Charger work for me?

No. The Solar Charger requires a certain amount of direct sunlight in order to power the Ring Video Doorbell 2.

How do I mount Ring Solar Charger?

You can mount Ring Solar Charger directly into wood using the provided screws and screwdriver. You should avoid mounting your Solar Charger on porches or in shady areas.

Tap here for full install instructions.

After I mount the Ring Video Doorbell in the Solar Charger, do I need to activate it in the Ring app?

No. The Solar Charger is just a power source. As soon as you plug it into the Ring Video Doorbell it starts working, but only provides power when getting direct sunlight.

Once the Solar Charger starts working, does that show up in the Ring app?

No. The Device Health page for your Ring Video Doorbell will continue to show that the power source is a battery.

Is it normal for the blue light to go on and off? Does this mean it's charging??

No. If your Ring Video Doorbell does this, it means that it's still updating and installing the firmware update. Give it a few minutes to complete. 

Do I have to drill new holes in the wall to install the Solar Charger?

No. The Solar Charger can be mounted using the same holes as the original bracket. If you've used a wedge or corner mount, you will need to drill new holes.

Does Ring Solar Charger have a warranty?

Yes, a one-year parts and labor and lifetime theft protection.

Tap here for more information on Ring's Limited Warranty and Theft Protection Plan.

What is Ring's refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What is someone steals my Ring device?

Tap for more information on the theft policy.

I tried to recharge my battery on a very cold or hot day and the battery wouldn't recharge. What's going on?

If the battery is too hot or too cold, on-board software will keep it from charging in order to avoid damaging the battery. Bring the battery inside and allow it to change to room temperature before trying to recharge the battery.