A homeowner outside their home reviewing their Ring account in the Ring app.

Get Your Verification Codes by Text

Learn how to update your account settings to receive verification codes by text whenever you sign in to Ring.

Get to know Account Verification

In Control Center, you can choose how you want to receive your six-digit verification code. We require you to enter this code to help protect your Ring account.

Learn more about Account Verification

Changing your code delivery to Text Message

From the Ring app:

  1. Open the Ring app.
  2. Tap the top
    menu (☰).
  3. Tap
    Control Center
  4. Tap
    Account Verification
  5. Select
    Text Message
    .
  6. You may be asked to re-enter your password.
  7. Be sure that your mobile number is the correct one listed. If not, update it.

From your mobile or desktop browser window:

  1. Log in to your account at
    .
    • If you're on desktop: tap the
      Dashboard
      home icon at the top, then
      Account
      .
    • If you're on mobile: tap the top
      menu
      (☰).
  2. Tap
    Control Center
    .
  3. Tap
    Account Verification
    .
  4. Select
    Text Message.
  5. You may be asked to re-enter your password.
  6. Be sure that your mobile number is the correct one listed. If not, update it.

Troubleshooting your sign-in to Ring

If you're having trouble receiving a verification code by text message or authenticator app, you can use an alternate method to verify your account. 

Learn More

Last updated 3 weeks ago