Mobile Browser Compatibility and the Ring App

Learn how to download a compatible mobile browser to use the latest features of the Ring app.

Compatible mobile browsers

For Android devices:

• Google Chrome
• Samsung
• Firefox

  (app versions after August 16, 2023)
• Amazon Silk (Fire tablets only)

How to download a supported browser on your Android device

1. Open the

   Google Play

   app.
2. Search for one of the compatible browsers listed above.
3. Follow the on-screen steps to download and install the browser.

Tip: As long you have one of the supported browsers installed on your device, you can set any browser as your default.

“Unsupported browser” or “page could not be found” Error

If you get an “unsupported browser” or “page could not be found” error on your Android device after signing in with your username, password and one-time passcode (OTP), you could be using an unsupported browser.

Follow the on-screen instructions to complete your sign-in.

• For Firefox and Opera browsers, open the dotted menu and tap on

  Open in App

  to complete sign in.
• For Edge browser, tap

  Open external app

  in the pop up that appears at the bottom of the screen.

In case, you don’t see any Open in App or Open external app option:

• Go to your Android

  Settings

  then to

  Apps
• Select the

  Ring

  app
• Select

  Open by Default

  settings
• Switch on

  Open supported links

  toggle.