A Ring Video Doorbell owner applying settings to their Ring account in the Ring app.

Mobile Browser Compatibility and the Ring App

Learn how to download a compatible mobile browser to use the latest features of the Ring app.

Compatible mobile browsers

For Android devices:

How to download a supported browser on your Android device

  1. Open the
    Google Play
    app.
  2. Search for one of the compatible browsers listed above.
  3. Follow the on-screen steps to download and install the browser.

Tip: As long you have one of the supported browsers installed on your device, you can set any browser as your default.

“Unsupported browser” or “page could not be found” error

If you get an “unsupported browser” or “page could not be found” error on your Android device after signing in with your username, password and one-time passcode (OTP), your browser may not be compatible with the Ring app.

Follow the on-screen instruction to complete your sign-in.

  • For Firefox and Opera browsers, open the dotted menu and tap
    Open in App
    to complete sign-in.
  • For Edge browsers, tap
    Open external app
    in the pop up that appears at the bottom of the screen.

Last updated 1 month ago