Safety and compliance information for Dome Cam 4K
IMPORTANT PRODUCT INFORMATION
SAFETY INFORMATION
READ ALL SAFETY INFORMATION BEFORE USING THE DEVICE. FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
WARNING: Electrical shock hazard. Disconnect power to installation area at your circuit breaker or fuse box before beginning installation. Always use caution when handling electrical wiring.
CAUTION: Risk of fire. Do not install near combustible or flammable surfaces.
Your device does not have an on/off button. If you wish to stop power from flowing into your device, unplug the power source.
Do not expose your device to liquids. If your device gets wet, carefully unplug all cables without getting your hands wet and wait for the device and adapter to dry completely before plugging them in again. Do not attempt to dry your device or adapter with an external heat source, such as a microwave oven or a hair dryer. If the device or adapter appear damaged, discontinue use immediately. Use only accessories supplied with the device to power your device.
CAUTION: For use only on a socket protected by 30mA Residual Current protective Device (RCD).
When used outdoors, install only to a covered RCD protected socket that is weatherproof with the power unit connected to the receptacle. If one is not provided, contact a qualified electrician for proper installation.
CAUTION: For use only on a branch circuit protected by a Class A type Ground Fault Circuit Interrupter (GFCI).
When used outdoors, install only to a covered Class A GFCI protected receptacle that is weatherproof with the power unit connected to the receptacle. If one is not provided, contact a qualified electrician for proper installation.
Your device is shipped with an AC adapter. Your device should only be powered using the AC adapter included with the device. If the adapter or cable appears damaged, discontinue use immediately. Install your power adapter into an easily accessible socket-outlet located near the equipment that will be plugged into or powered by the adapter.
Your device is shipped with a PoE adapter. Your device should only be powered using the PoE adapter included with the device and a compatible Ethernet cable. If the adapter or cable appears damaged, discontinue use immediately.
Install your power adapter into an easily accessible electrical socket located near the equipment that will be plugged into or powered by the adaptor.
Your device uses the USB cable provided and a USB charger or USB port that is compliant with safety standards, such as IEC 62368. Do not charge your device near water or in extremely humid conditions.
Other Safety Considerations
Your device can withstand outdoor use and contact with water under certain conditions. However, your device is not intended for underwater use and may experience temporary effects from exposure to water. Do not immerse your device in water. Do not spill any food, oil, lotion, or other abrasive substances on your device. Do not expose your device to pressurized water, high velocity water, or extremely humid conditions (such as a steam room). Do not expose your device or batteries to salt water or other conductive liquids. To protect against electric shock, do not place cord, plug, or device in water or other liquids. If your device gets wet from immersion in water or high pressure water, carefully disconnect all cables without getting your hands wet and wait for them to dry completely before powering it on again. Do not attempt to dry your device or batteries (if applicable) with an external heat source, such as a microwave oven or a hair dryer. To avoid risk of electric shock, do not touch your device or batteries or any wires connected to your device during a lightning storm while your device is powered. If your device or batteries appears to be damaged, discontinue use immediately.
Protect your device from direct sunlight.
Your device [and adapter] can withstand outdoor use and contact with water under certain conditions. However, your device is not intended for underwater use and may experience temporary effects from exposure to water. Do not immerse your device in water. Do not spill any food, oil, lotion, or other abrasive substances on your device. Do not expose your device to pressurized water, high velocity water, or extremely humid conditions (such as a steam room). Do not expose your device or batteries to salt water or other conductive liquids. To protect against electric shock, do not place cord, plug, or device in water or other liquids. If your device gets wet from immersion in water or high pressure water, carefully disconnect all cables without getting your hands wet and wait for them to dry completely before powering it on again. Do not attempt to dry your device or batteries (if applicable) with an external heat source, such as a microwave oven or a hair dryer. To avoid risk of electric shock, do not touch your device or batteries or any wires connected to your device during a lightning storm while your device is powered. If your device or batteries appears to be damaged, discontinue use immediately.
Protect your device from direct sunlight.
Do not install when it is raining.
Use only accessories supplied with your device, or specifically marketed for use with your device, to power your device. Use of third-party accessories may impact your device's performance. In limited circumstances, use of third-party accessories may void your device's limited warranty. In addition, use of incompatible third-party accessories may cause damage to your device or the third-party accessory. Read all safety instructions for any accessories before using with your device.
Don't expose your device to steam, extreme heat or cold. Use your device in a location where temperatures remain within the device's operating temperature range set forth in this guide. Your device may get warm during normal use.
WARNING: Small parts contained in your device and its accessories may present a choking hazard to small children.
CAUTION: This product contains a loud siren. Do not stand near the siren when sounding. Exposure at close range may be harmful to your hearing. Wear hearing protection when testing the alarm.
CAUTION: When mounting this device in elevated locations, use precautions to ensure that the device does not fall and harm bystanders.
Protection Against Water
To reduce the risk of damage to your device, follow these instructions:
- Do not intentionally immerse your device in water or expose it to seawater, salt water, chlorinated water or other liquids (such as beverages).
- Do not spill any food, oil, lotion or abrasive substances on your device.
- Do not expose your device to pressurised water, high-velocity water or extremely humid conditions (such as a steam room).
If your device is dropped or otherwise damaged, the waterproofing of the device may be compromised.
For more information concerning care instructions and the waterproofing of your device, please see www.amazon.com/devicesupport.
Your accessory should only be used in accordance with the instructions and intended purpose. Using your accessory in any way other than its intended purpose could cause injury to yourself, others, or property damage.
PRODUCT SPECIFICATIONS
Ring Dome Cam 4K
Model Number: 5CNXAB
Electrical Rating: 5V ⎓ 3A
Operating Temperature Range: -4°F to 122°F (-20°C to 50°C)
FOR USA CUSTOMERS
Electronic Labeling for Ring Dome Cam 4K
Certification information regarding your device can be found electronically via the Ring app in the device's Settings Menu under Device Health > Safety and Compliance Information.
Supplier's Declaration of Conformity
Device Name: Ring Dome Cam 4K
Model: 5CNXAB
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Responsible Party and Party issuing Supplier's Declaration of Conformity:
Ring LLC, 12515 Cerise Ave Hawthorne, CA, 90250 U.S.A.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution, pursuant to Section 15.21 of the FCC rules, user changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
This device complies with FCC radio frequency radiation exposure limits set forth for an uncontrolled environment. Information is on file with the FCC and can be found by inputting such Product's FCC ID (which can be found on the device) into the FCC ID Search form available at fcc.gov/oet/ea/fccid.
The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other product antenna or transmitter.
FOR CANADIAN CUSTOMERS
Innovation, Science and Economic Development Canada (ISED) Compliance
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
Information Regarding Exposure to Radio Frequency Energy
This equipment complies with IC RSS-102 RF exposure limits set forth for an uncontrolled environment.
This device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
FOR CUSTOMERS IN EUROPE AND THE UNITED KINGDOM
Conformity Statement
Hereby, Ring LLC declares that the radio equipment type 5CNXAB is in compliance with Directive 2014/53/EU and UK Radio Equipment Regulations (S.I. 2017/1206), including currently valid amendment(s). The full texts of the declarations of conformity and other applicable statements of compliance for this product are available at the following internet address: www.ring.com/DoC
Hereby, Ring LLC declares that the radio equipment type 5CNXAB UK Radio Equipment Regulations 2017 (S.I. 2017/1206). The full text of the declaration of conformity and other applicable statements of compliance for this product are available at the following internet address: www.ring.com/DoC
Wireless Features:
- Dual-Band Wi-Fi (2.4 GHz & 5 GHz)
- Bluetooth Low Energy
Maximum Power:
- Wi-Fi 2.4 GHz (2412 - 2472 MHz): 20 dBm
- Bluetooth Low Energy (2402 - 2480 MHz): 20 dBm
- Wi-Fi 5 GHz B1 (5180 - 5240 MHz): 23 dBm
- Wi-Fi 5 GHz B2 (5260 - 5320 MHz): 20 dBm
- Wi-Fi 5 GHz B3 (5500 - 5700 MHz): 20 dBm
- Wi-Fi 5 GHz B4 (5745 - 5825 MHz): 14 dBm
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Northern Ireland, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Turkey.
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in the United Kingdom.
Power Adaptor Energy Efficiency Information
Power Adaptor Model No. 6PCEA3
Manufacturer:
Ring LLC / Amazon EU S.à r.l., 38 Avenue John F. Kennedy, L-1855 Luxembourg / Amazon UK, 1 Principal Place, Worship Street, London, EC2A 2FA, United Kingdom
Manufacturer:
Amazon.com Services LLC
Amazon EU S.à r.l., 38, avenue
John F. Kennedy, L-1855 Luxembourg
RCS Luxembourg No.: B-101818
AC Input Voltage (Vac): 100-240VAC
AC Input Current (A): 0.5A
AC Input Frequency (Hz): 50Hz / 60Hz
DC Output Voltage (Vdc): 5VDC / 9VDC
DC Output Current (A): 3A / 2.2A
DC Output Power (W): 15W / 20W
Average Active Efficiency (%): 83.66% / 88.46%
Efficiency at Low Load (10%) (%): 81.76% - 84.35%
No-load Power Consumption (W): 0.048W
Electromagnetic Field Exposure
In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC.
This device should be installed and operated with at least 20 cm between the radiator and your body.
RECYCLING YOUR DEVICE PROPERLY
Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. Recyclability of products and packaging materials differs based on jurisdiction. For more recycling information, visit amzn.to/recycle.
Additional Safety and Compliance Information
Additional safety, compliance, recycling and other important information regarding your device can be found at: www.ring.com/legal
TERMS AND POLICIES
By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For other applicable policies, visit ring.com/legal.
LIMITED WARRANTY
For US and Canadian Customers
For information on the Limited Warranty, visit ring.com/legal.
For Australian and New Zealand Customers
If you purchased your Ring devices or accessories (the "Device") from Ring, Amazon or from authorised resellers, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States ("Ring"). The provider of this warranty is sometimes referred to herein as "we".
When you purchase a new or Certified Refurbished Device (which, for clarity, excludes Devices sold as "Used" & Used Devices sold as Warehouse Deals), we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to (a) accident, misuse, neglect, fire, alteration, or (b) damage from any third-party repair, third-party parts, or other external causes.
Instructions. For specific instructions about how to obtain warranty service for your Device, please contact Ring Community Support using the contact information provided below in 'Contact Information.'
In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSSLY NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS "LIMITATIONS" SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.
This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.
Contact Information. For help with your Device, please contact Ring Community Support at: ring.com/contact or call 61 2 8294 9169 or 1 300 205 983 (Australia) or 64 9887 9871 (New Zealand).
If you are a consumer, this One-Year Limited Warranty is provided in addition to, and without prejudice to, your consumer rights. For further information on consumer rights in relation to faulty goods visit: ring.com/legal.
FOR AUSTRALIAN CONSUMERS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure, provided repair facilities and parts for the goods are available.
Subject to any rights that you may have under the Australian Consumer Law, you may be required to bear the expense of claiming under this limited warranty, including the cost of returning the Device.
FOR NEW ZEALAND CONSUMERS
Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You are entitled to a repair, replacement, or refund if the goods we provide to you are not of acceptable quality, are not fit for a particular purpose made known by you the consumer or represented by Ring, or do not correspond with what is advertised by Ring. Ring does not undertake that repair facilities and parts will be available for our goods. You are also entitled to reject the goods and receive a refund or replacement from Ring if the failure of the goods to comply with guarantees in the Consumer Guarantees Act cannot be remedied, or the failure is of substantial character. In addition, you may be entitled to compensation for reasonably foreseeable loss or damage. The above terms do not apply to goods purchased for commercial use.
FOR SOUTH AFRICA CONSUMERS
For help with your Device, please contact Ring Community Support, or call 0800 993 700.
FOR SAUDI ARABIA CONSUMERS
If you are a consumer residing in the Kingdom of Saudi Arabia, the term of the limited warranty referred to above is 2 years from the date of original retail purchase.
Contact Information. For help with your Device, please contact Ring Community Support, or call 8000 184 084 (for the United Arab Emirates), or 800 814 7867 (for the Kingdom of Saudi Arabia).