A Ring Alarm Contact Sensor protecting a sliding glass door inside a modern home

Pulling Multiple Battery Tabs While Trying to Set Up Alarm Devices

Devices that come in your Ring Alarm Kit are pre-paired and ready to set up with the included Base Station. As soon as you power on one of the devices, it will start communicating with the Base Station. The Base Station will look for the device and, when it finds it, will begin pairing.

While pairing a device, the Base Station stops looking for other devices. If multiple Alarm devices have their battery tabs removed and power on at the same time, they will conflict with each other and the Base Station won't be able to add them automatically.

If multiple devices were powered on at the same time, follow the instructions below for each individual device to pair it with your Alarm Base Station:

Contact Sensor (1st Gen) and Motion Detector (1st Gen)

  1. First, remove the cover and take out the battery. Next, add the devices, one at a time.
  2. Open the
    Ring app
    .
  3. Tap the
    menu (☰).
  4. Tap
    Devices.
  5. Tap
    Alarm Base Station.
  6. Put the batteries back in and then follow the steps in the app. The device should connect automatically. When it pairs with the Base Station in the app, you can move on to the next device.

Contact Sensor (2nd gen) and Motion Detector (2nd Gen)

  1. Open the
    Ring app
    .
  2. Tap the
    menu (☰).
  3. Tap
    Devices.
  4. Tap
    Alarm Base Station.
     This will take you to the
    Ring Alarm Devices
    page.
  5. Tap the button on the front of the device. The device should connect automatically. When it pairs with the Base Station in the app, you can move on to the next device.

Keypad (1st Gen)

  1. Unplug from the outlet or charging cable. Leave unplugged for a moment.
  2. Open the
    Ring app
    .
  3. Tap the
    menu (☰)
    .
  4. Tap
    Devices
    .
  5. Tap
    Alarm Base Station
    .
  6. Plug the Keypad back in and then follow the steps in the app. The device should connect automatically. When it pairs with the Base Station in the app, you can move on to the next device.

Keypad (2nd Gen)

  1. Unplug from the outlet or charging cable.
  2. Leave unplugged for now.
  3. Open the
    Ring app
    .
  4. Tap the
    menu (☰)
    .
  5. Tap
    Devices
    .
  6. Tap
    Alarm Base Station
    . This will take you to the Ring Alarm Devices page.
  7. Plug in the Keypad back in. It should connect automatically. When it pairs with the Base Station in the app, you can move on to the next device.

Range Extender (1st gen)

  1. Unplug from the outlet and leave it unplugged.
  2. Tap the
    menu (☰)
    .
  3. Tap
    Devices
    .
  4. Tap
    Alarm Base Station
    .
  5. Plug the Range Extender back in and then follow the steps using the app. The device should connect automatically. When it pairs with the Base Station in the app, you can move on to the next device.

Range Extender (2nd Gen) 

  1. Open the
    Ring app
    .
  2. Tap the
    menu (☰)
    .
  3. Tap
    Devices
    .
  4. Tap
    Alarm Base Station
    .
  5. Tap the button on the front of the
    Range Extender
    and then follow the steps using the app. The device should connect automatically. When it pairs with the Base Station in the app, you can move on to the next device.

Last updated 8 months ago