Fixing Upside-Down Indoor Cam Videos

Depending on the way your Indoor Cam is placed, usually when it's mounted on the ceiling, you might find that Live View and videos are upside-down or inverted. To fix this, adjust your camera's video orientation in the Ring app.

Important note: Rotate Video is only available on Indoor Cams. If you are experiencing upside-down videos on other Ring cameras, make sure they are mounted or placed in an upright position.

How to rotate video orientation in the Ring app

1. Open the Ring app to the main dashboard.
2. Tap the menu (☰).
3. Tap

   Devices

   .
4. Tap

   Device Settings.
5. Tap

   Video Settings.
6. Tap

   Rotate Video

   to toggle video orientation.

Due to the change in camera view, you will need to set up your Customizable Motion Zones again.