Ring Protect Pro protecting a location's security system with 24/7 Professional Monitoring.

Learn About the Duress Code for Emergencies

The Duress Code enables users to request emergency dispatch silently via the Keypad.

To use this feature, you'll need to subscribe to Ring Home Standard or Premium and add-on Alarm Professional Monitoring (separate purchase required).

Before you use it, please read this carefully.

  • The alarm will
    NOT
    sound when you enter your Duress Code.
    It is a silent alarm.
     
  • If you used the Duress Code, the keypad will appear to work normally, and your system will appear to be disarmed.
  • The Duress signal is treated as a hostage situation and will result in police response.
  • The Monitoring Center will
    NOT
    call you when they receive a Duress signal. 
  • You can only test your Duress Code using the Duress Test feature within the app. You cannot test it out on your own. If you do, it will result in emergency response. 

Last updated 4 months ago

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    Professional Monitoring is an add-on plan that first requires a compatible Ring Home subscription. Both sold separately. Service available within the U.S. (all 50 states, but not U.S. territories) and in Canada (excluding Quebec). Ring does not own its monitoring center. Smoke and carbon monoxide monitoring is not available for business or commercially zoned addresses. See Ring Alarm licenses at: ring.com/licenses. Additional fees may be required for permits, false alarms, or Alarm Verified Guard Response, depending on your local jurisdiction.
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