Using Ring Cheer Chime for your business

Ring Cheer Chime is an application in the Ring Appstore that enables business owners and managers to receive real-time audio alerts for customer tips through a compatible point-of-sale integration.

Ring Cheer Chime uses Ring Chime Pro (2nd Gen) and Ring Chime Plus devices to play customizable chime alerts on when new tip transactions occur. This helps staff stay informed about tips without continuously monitoring the payment screen, honor customer generosity, and create a positive work environment by recognizing staff efforts.

Key features

• Available for free on Ring Appstore
• Real-time audio alerts for customer tips
• Integration with Square and Toast point-of-sale systems
• Alert configuration managed directly in the Ring mobile app
• Ring-managed customer support

Requirements for Ring Cheer Chime

Before setting up and connecting Ring Cheer Chime for your business, make sure you meet the below requirements:

• Your business uses Square or Toast as its point-of-sale system.
• You or your business has an active Square or Toast account.
  • For Toast users, you have

    Toast’s Restaurant Management Suite

    enabled.
• Your business location has a stable internet connection.
• You have a

  Ring account set up

  , and the Ring app on your mobile device.
• You have a Ring Chime Pro or Ring Chime Plus device set up at your business location.

Setting up Ring Cheer Chime

Step 1: Set up Ring Chime Pro (2nd Gen) or Plus at your location

Make sure to have a Ring Chime device set up at your location. Learn how to set up Ring Chime Pro or Plus

Step 2: Connect the Ring Cheer Chime app

1. Sign in to ring.com

   .
2. Click

   Ring Shop

   at the top right.
3. Hover over

   Services

   , then click

   Ring Appstore
4. Search for the

   Ring Cheer Chime

   application.
5. Tap

   Connect App.
6. Review and accept data sharing permissions.

Important note: You must consent to data sharing to enable integration with your point-of-sale system.

Step 3: Select devices and location

1. Choose the Ring location associated with your business and click

   Continue.
2. If you are connecting more than one location, choose the first location in this step
3. Select the Ring Chime Pro (2nd Gen) or Ring Chime Plus devices that should play alerts for the location selected and click

   Continue.
4. To connect other locations, click

   Device Access

   and select all the Chime devices you want to connect.
5. Tap

   Sign in

   to open Ring Cheer Chime page.

Step 4: Link your point-of-sale account

Select which point-of-sale system to link with Ring Cheer Chime, and sign in to your Square or Toast account.

For Square users:

• C

  lick

  Allow

  to link Ring Cheer Chime and Square.

For Toast users:

1. Click

   Toast Web

   and sign in to your Toast account.
2. Click

   Integrations.
3. Click

   Browse and Purchase Integrations.
4. Search

   Ring.
5. Click

   Add Now.
6. Tap

   Confirm

   under terms and conditions.
7. On the My Integrations page, look for Ring

   Integration and click on the

   gear icon.
8. Copy the Group ID from the Ring Cheer Chime page and paste it under Group ID for all your locations.
9. Tap

   Apply.
10. Go back to Ring Cheer Chime page and click

    I’m Done.

Learn more about Learn more about Toast account linking instructions.

Step 5: Configure Tip Alerts

1. On Ring Cheer Chime page, look up your Ring Chime device and click

   Manage/Assign.
2. Select the the Square or Toast location you want to link.
3. Toggle on Tip Alerts.
4. Set your tip threshold using either a percentage or an absolute value.
5. Set your preferred alert sound.
6. Tap

   Apply

   to save.

Privacy and data sharing  

You must approve data sharing between Ring, and Square or Toast during setup to enable alert functionality.