Managing Your Verified Account

Verified Accounts offers two types of profiles: Administrators and Users. Administrators, the key managers of your organization's account, have the power to add new colleagues, reactivate or disable existing user accounts, and even control user posting abilities. Below, you'll find step-by-step instructions for adding, reactivating, and disabling Users – empowering administrators to manage their Verified Account effectively.

How to add a user

1. Log into

   publicsafety.ring.com
2. Highlight the profile icon in the menu bar and select

   Manage Users
3. Click the Add User button located at the top right
4. Fill out the form with all the users information. Note that only those with your organization official email address may be added as a user. You can also select the user access type (Admin, User) and if they will have access to Post (If a user)
5. Click Confirm. Once submitted, the new user will receive an invite email to set up their account

How do I reactivate a users account?

User accounts are automatically deactivated if they remain inactive for 360 days without logging in to their profile.

1. Log into

   publicsafety.ring.com
2. Highlight the profile icon in the menu bar and select

   Manage Users
3. Locate the deactivated user within your users list
4. Click the down-arrow under the Actions column located on the far right side and click "Enable"
5. You'll need to inform this user that they have 48 hours to log back into their account before its deactivated again.

How do I send another invite to a user in my organization?

Users who haven't completed setting up their Verified User profile can be reinvited to join.

1. Log in to

   publicsafety.ring.com
2. Highlight the profile icon in the menu bar and select

   Manage Users
3. Locate the pending user within your users list
4. Click the down-arrow under the Actions column located on the far right side and click "Reinvite"

How do I delete a user in my organization?

Users cannot be deleted, but admins can disable users, which revokes that user’s access to the organizations account.

1. Log into

   publicsafety.ring.com
2. Highlight the profile icon in the menu bar and select

   Manage Users
3. Locate the user within your users list
4. Click the down-arrow under the Actions column located on the far right side and click "Disable"

What Features Can Admins and Users Have Access To