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Neighbors Verified Help

Learn more about how organizations use their Neighbors Verified accounts.

Troubleshooting articles for your Neighbors Verified account

Neighbors Verified Frequently Asked Questions

Review and share Neighbors education material with your community.

See which organizations are using Neighbors Verified

Neighbors Verified Technical Support

User Guide

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Active Neighbors Verified Accounts Map

About Neighbors Verified

Learn how to view and share safety issues in your neighborhood and more.

Neighbors App

Ring Protect tiers include Solo, Multi, Pro, and Virtual Security Guard. Each plan includes all features from the previous tier.

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Ring Protect Features 

Enhanced security features for one Ring device. Get video recording, smart alerts, remote arming and disarming, and more.

Enhanced security features for all your Ring devices at one location. Get video recording, smart alerts, remote arming and disarming, and more. 

Intelligent features that understand what's happening, plus 24/7 Professional Monitoring for real-time emergency response.

Learn how Virtual Security Guard works, how to sign up, enroll cameras and more.

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Ring Protect Trial

Don’t miss a thing with nonstop, 24/7 recording and Continuous Live View on eligible cameras.

24/7 Continuous Recording

Ring Solo

Give one device the power to recognize what it sees, so you know more. 

Pro Intelligence

Ring Multi

Ring Pro

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Learn about Ring Protect tiered features.

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Ring Protect Features

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Residents and Staff

Property Managers

Visitors and Guests

Upgrade your security with a 24/7 service that dispatches a licensed security guard to respond to unexpected situations for you.

Ring Guard Response

Learn all about shared network that helps select devices work better at home and beyond the front door.

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Amazon Sidewalk

Learn how to connect your Ring devices to Amazon Key and get your packages delivered inside your home, garage, or business.

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Amazon Key

Learn about other leading brand smart devices that work with the Ring app.

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Works With Ring

Get emergency support when you need it most.

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Alarm Professional Monitoring

Learn why your account privacy and security are our top priorities.

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Privacy & Security

Video Storage and other Ring subscription settings.

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Subscription Settings

View regulation, safety and compliance information for all Ring products.

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Safety & Compliance

Learn how to link Ring devices to Amazon Echo, set up the Ring Alexa Skill and more.

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Amazon Alexa

Learn how to secure your business and set up your Ring Business account.

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Ring Business

Find resources below for Property Managers, Residents, Staff and Visitors.

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Amazon Key Access Resources

Recharging the battery, hardwiring Ring devices, and troubleshooting power.

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Power & Battery

Get resources on your Ring order, shipping, tracking and return help.

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Shopping, Orders & Shipping

Learn all about setting up and physically installing your Ring devices.

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Setup & Install

Get resources to help you manage your Ring account settings, billing and more.

Account Help

Learn how to use the Ring app and understand feature settings.

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Ring App

Updating your payment method, billing, and how to subscribe.

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Subscribing Help

Learn how to improve the wifi connection for your Ring devices.

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Wifi Help

Ring Home plans are now Ring Protect plans.

Premium Plan

Standard Plan

Basic Plan

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Virtual Security Guard

Advanced AI features powered by Alexa Guard that understand what's happening, plus 24/7 Professional Monitoring for real-time emergency response.

Ring AI Pro

AI Solo

Help keep your home safe with trained professionals who quickly request fire department dispatch.

Ring Help Home

Wifi Help

Ring Protect

Ring App Help

Power & Battery Help

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Safety and compliance information for Outdoor Cam 4K Plus