Ring Access Controller Pro 2 is a smart entry access solution that enhances your existing, compatible electrical access control gate and allows for remotely granting access to visitors. This advanced entry solution is perfect for gated single-family homes or small, multi-unit apartment buildings. Customers can remotely operate their electronically-controlled entryways directly from their Ring app, as well as receive eligible Amazon packages via Amazon Key In-Gate Delivery.

Ring Access Controller Pro 2 takes the Cellular and Ethernet capabilities of its predecessors and combines them into one device with a smaller form factor for added convenience.

No. Only you and your Shared Users can use the device to grant access to your gate or building.

Ring Access Controller Pro 2 is the next generation of Ring Access Controller Pro.

Yes. Ring Access Controller Pro 2 has a smaller form factor than Ring Access Controller Pro for a sleeker look. [dimensions below][dimensions below]
RACP: 5.9" X 5.9" X 1.1"
RACP2: 2.9" X 2.4" X 0.87"

Professional installation is recommended for Ring Access Controller Pro 2 due to the need for electrical wiring. A professional installer can adhere to electrical wiring best practices and building codes in your area. Check to see if our official professional installer provides service in your area by clicking here or reach out to a trusted local technician.

Ring Access Controller Pro 2 is recommended for customers who have personal, gated access to their homes, or for small, multi-unit apartment buildings.

You will need to have a gate or door with an electrical relay or Wiegand access system. With your security in mind, drivers are only granted one-time access. Therefore, access points that require an additional command to close or exit will not allow Amazon Key In-Gate Delivery to function properly. You can work with our recommended professional installation company here , or your local technician to confirm it will work at your home. For more information on compatibility, please visit this RACP2 technical page.

Yes. You can authorize additional users via the Shared Access feature.

No. A Ring Video Doorbell or Cam is optional for customers who want to use it exclusively for remote access management and Amazon deliveries in the Ring app. Customers can also unlock their gate remotely from any Ring Video Doorbell or Cam during a Live View.

Ring Access Controller Pro 2 allows customers to remotely operate their electronically-controlled entryways directly from their Ring app, as well as receive secure, in-gate, eligible Amazon package deliveries via Amazon Key. When a package arrives at your home, delivery drivers are given one-time, secure access via the Ring Access Controller Pro 2 to pass through your gate and bring the package to the front door of your home or building.

Amazon Key In-Gate Delivery service is available in select areas. To check your availability, please click here.

Ring Access Controller Pro 2 is not weather resistant and should be installed indoors. If installing outside, we recommend using a weatherproof enclosure (sold separately) with internal dimensions large enough to fit the device, as well as a weatherproof USB cord, if needed. If a power strip is needed to complete your device setup, a larger weatherproof enclosure may be needed to accommodate. If unsure of how to install, please consult a qualified electrician.

To use the Ring Access Controller Pro 2 for non-Amazon deliveries, customers should view their Ring device’s Live View (if they have paired a Ring camera), from the Ring app to determine if a delivery driver is at their front door. Customers can then let the driver in to deliver the package by clicking on the lock icon from their Live View. Remember to buzz the driver out of your gate or door requires any further action to leave the property.

Yes, you need the Ring app.

You will need Wires (18-22 AWG)/ Cables for connector terminals; Precision flathead screwdriver; Wire strippers; Optional: RJ45 Ethernet Cable (length less than or equal to 3 meters); Optional: PVC Junction Box (if installed outside of the call box or existing junction box).

For hardware or installation questions you can contact our recommended professional installer here, or your local technician. You can also contact our support team at +1 (888) 255-1041, 6 AM to 5 PM PST, Monday through Friday, and from 8 AM - 4:00 PM on Saturdays , or email ring-acp-device-support@amazon.com

For hardware or installation questions you can contact our recommended professional installer here, or your local technician. You can also contact our support team at +1 (888) 255-1041, 6 AM to 5 PM PST, Monday through Friday, and from 8 AM - 4:00 PM on Saturdays , or email ring-acp-device-support@amazon.com

You can enable Amazon Key In-Gate Delivery within the settings for the Ring Access Controller Pro 2 in the Ring app. Once enabled, it typically takes 5 days to activate for the first time (though in rare cases it can take up to 30 days or longer). Delivery drivers will then be able to access your gate when delivering packages to your address.

Yes, you will still be able to control your gate via the Ring app without enabling Amazon Key In-Gate Delivery.

The technology does not provide Amazon with your building code, therefore, it won’t be shared with drivers.

No. The access provided by Ring Access Controller Pro 2 via Amazon Key In-Gate Delivery is directly linked to the status of a customer’s package delivery. The Amazon delivery app confirms the driver has a package for your building that needs to be delivered at a specific time. Access will be denied if the driver does not have a package or the delivery window expires.

Amazon Key In-Gate Delivery uses a multi-step authentication process which will confirm the driver’s ID, delivery route, and time of request via the secure AWS cloud, before granting building access.