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Changing general device settings
...are currently added in the app can be selected. Light Group: Tap to change the light group your camera with lights is assigned to. Status Light: Tap to toggle the status light of some devices like Chimes. Report Device as Stolen: Tap to access our guide for reporting stolen devices. Remove Device...
Checking Device Health in the Ring app
...on our end that negatively affects your Ring device, click here to stay up to date with Ring's System Status page . You can also click on the Subscribe for Updates button when you visit status.ring.com...
Set up and manage Alarm devices in the Ring app
...can check the status and settings of your Alarm devices using the following steps: Tap Connected Devices to see a list of the devices and their status. Tap a specific device to see its settings. You'll now see the current status of the Alarm device in the banner at the top, the battery level (if...
Setting up and controlling Groups in the Ring app
...turn them off again. Checking the status of a group To check on the status of all the devices in a group, follow these instructions: The device's status will be shown below its name. The following statuses can be shown: Lights on Lights off Device is offline Low battery (for battery-powered devices...
Accessing and controlling devices in the Ring app
...preview of what’s happening, check connection status, and access quick settings for your Ring Video Doorbells and Security Cameras. Devices: View status and access quick settings for your other connected devices like Ring Alarm, Chimes and more. Learn more about Camera Previews Managing your device...
Managing ring.com orders
...Learn more about deliveries and returns. Order confirmation email The order confirmation email allows you to check the order status or cancel the order. Orders can be cancelled within 45 minutes of purchase on ring.com. After this window, orders are sent to our fulfilment...
Understanding Controls in the Ring app
...What is Controls? Controls is a feature that allows you to see the current status of multiple devices at a quick glance. When you're in the Live View of any of your Security Cameras, you'll see the Controls icon on the left...
Ring Business Features
...Alarm Mode states Click any mode category to see which locations are currently in that state Access a full list of locations to easily view their status and navigate directly to a given location’s dashboard. Device Health Stay informed about your system status across all business locations...
Manage notifications via Message Centre
...without checking devices individually. The number badge on the Message Centre tab indicates the number of outstanding unread messages and updates automatically as you read messages or resolve issues...
Updating the firmware on your Ring Alarm devices
...Devices that rely on the Range Extender to connect with the Base Station might temporarily disconnect during the update process. Unusual device status: When a device is in the middle of an update, it might appear to be offline or “tampered.” This status should resolve after the update completes...