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Ring Video Doorbell and Security Camera FAQ
...What is the Device Health section of the Ring app? Why is my Ring battery draining too fast? Learn what to do if your Ring battery seems to be draining too fast...
Troubleshooting battery performance
...devices. Learn how to adjust motion settings to improve battery life. Cold weather Rechargeable batteries, like the one in your Ring device, will drain faster when it is cold outside. Learn more about battery life in cold weather...
Troubleshooting Solar Charger and Solar Panel
...device: Excessive motion events, Snapshot Capture, Motion Frequency, Advanced Motion Detection or Video Recording Length can cause your battery to drain more quickly, even if its connected to a solar device with enough direct sunlight. Learn more about improving battery performance...
Contact Sensor (1st Gen)
...C, indoor use only Power 2 x CR2032 lithium coin cell 3V batteries (included) Battery Life Up to 3 years depending on usage. Cold temperatures may drain battery life faster. Connectivity Z-Wave (76 metre range to Base Station open air, line of sight) Warranty...
ProductMotion Detector (1st Gen)
...use only Power CR123A lithium 3V battery (included) Battery Life Approximately 3 years. Battery life will depend on usage. Cold temperatures may drain battery life faster. Connectivity Z-Wave (76 metre range to Base Station open air, line of sight) Warranty...
ProductContact Sensor (2nd Gen)
...C, indoor use only Power 2 x CR2032 lithium coin cell 3V batteries (included) Battery Life Up to 3 years depending on usage. Cold temperatures may drain battery life faster. Connectivity Z-Wave (76 metre range to Base Station open air, line of sight) Installation Mount to door or window frame...
ProductGenuine Ring batteries for Video Doorbells and Security Cameras
...device(s) and cause inaccurate battery reporting Cause unexpected behaviour from your Ring device after installation and during software updates Drain too rapidly or not stay charged Lithium-ion battery safety...
Troubleshooting power mode
...If you are using only a battery or Solar Panel to power your device: To ensure your battery doesn’t drain too fast, make sure your device is in Battery Mode. In the Ring app: Open the Ring app to the main dashboard. Tap more (•••) on the camera you...
Motion Detector (2nd Gen)
...C, indoor use only Power 2 x AA batteries (included) Battery Life Approximately 3 years. Battery life will depend on usage. Cold temperatures may drain battery life faster. Connectivity Z-Wave (76 metre range to Base Station open air, line of sight) Installation Mounts to room corners or flat...
ProductFixing offline devices
...If your Ring Video Doorbell won't turn on after the battery drains This can happen when the battery gets too low and your device has trouble starting up again. To resolve this: Charge your doorbell using a USB...