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Ring Video Doorbell and Security Camera FAQ
...Check the specifications for each product for a list of power options. Which doorbell transformers are compatible with Ring Video Doorbells? Check ring.com/hardwired for compatibility information for Ring doorbells. Do not use a halogen, garden-lighting transformer or any DC power supply not...
In-home chime kit compatibility list for battery and Power over Ethernet (PoE) doorbells
...Check whether your home’s existing doorbell chime kit is compatible with your Ring doorbell from our list of tested and confirmed chime kits. For your...
Bypass a Contact Sensor with Ring Alarm Quick Exit
...is tampered, opened, offline or was bypassed during arming. Make sure you have properly installed working batteries in your Contact Sensor and check your battery status regularly. You may need to restart the Ring app to access Quick Exit settings after changing the Contact Sensor’s placement...
Base Station going offline while on Ethernet
...that port 6970 is open on your router. If it's not, opening it up should clear up your problem. Consult your router's documentation for how to check and open up ports...
Installing battery-powered doorbells
...battery is charged. Step 2: Setting up your doorbell in the Ring app Open the Ring app and tap Set Up a Device . Once complete, use Live View to check your camera feed and video quality. Learn more about setting up your doorbell in the Ring app. Learn more about fixing audio and video issues...
Uninstalling your Door View Cam
...Measure the hole diameter and your door's thickness and check these with your hardware supplier if you're not sure what will be compatible. Once that's done, place the flat edge of the Door View Key into the...
Manage Auto-Verified Guests for Amazon Key Access (for residents and staff)
...Open the Ring app to the main dashboard. Tap the intercom's tile under Devices. Tap Shared Access. Tap ADD USER OR PET. Tap Add user to a device. Check Auto-Verified Guest...
Installing your hardwired transformer kit
...your original doorbell. If you set up your Ring Video Doorbell Pro earlier, it will reconnect to the same network it was previously attached to. Check doorbell type In the Ring app, ensure that "Doorbell Type" has been set to "None...
Solar Charger for the Ring Video Doorbell 2 Information
...Click here for full install instructions. Note: Before installing your Solar Charger, check the back of your device for a serial number. The serial number is divided into four sections: "bhrg4" four digits "lh" six digits Therefore an...
Wiring differences between Ring Intercom (2022) and Ring Intercom (2024)
...to find which Ring Intercom model you have You can determine which Ring Intercom model you have by looking at the device label on the unit and checking which model number (located under Ring logo) is shown: Ring Intercom (2022) Ring Intercom (2024) Model number 5F34E9 5F99F2 Key wiring...