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Subscribe to a Ring plan during your free trial
...can subscribe to a Ring subscription during or after a free trial.¹ This article explains how to subscribe on ring.com. Currently, subscription changes can't be made through the Ring app. Learn more about Ring subscriptions . When the trial period ends, your videos will be deleted unless you're...
Troubleshooting your Ring Alarm Keypad (2nd Generation)
...up when sensing motion. Button Press Turns on Lights. LEDs light up only when you press a button on your Keypad (preserves battery power). To change modes settings for your Keypad: Open the Ring app to the main dashboard. Tap the Alarm tile under Devices. Tap Connected Devices . Tap Keypad 2nd...
Understanding your billing and order history
...Try using a different card. Contact your bank if problems persist. Changing the currency type If your account shows the wrong currency, contact our Customer Support team for help changing your currency. To change the currency, Ring’s Customer Support team will need to cancel your plan...
Preventing false alarms
...Don’t install your Motion Detector facing windows, heat sources, or air vents. Learn more about installing your Motion Detector. Pets, light changes, and moving objects: Check that motion in your home (including balloons, rotating fans, shiny objects, flickering lights, and curtains placed...
Troubleshooting Solar Charger and Solar Panel
...sure the connection is secure: Unplug the Solar Charger from the device. Inspect the cable and port to confirm they are clean and have no damage. Change the position of your solar accessory: Solar devices need at least three to four hours of direct sunlight per day...
Ring subscription trial information
...features in the Ring app Arming and disarming Ring Alarm in the Ring app 3 Shared Users and Guest Users can use all trial features but cannot change account settings. Keeping videos from your Ring Protect trial Your recorded videos will be immediately deleted when your trial ends. To keep them...
Manage Auto-Verified Guests for Amazon Key Access (for residents and staff)
...Guests Receive and answer visitor calls View Event History Change device settings Property managers may modify shareable entrances and schedules at any time, with immediate effect. You will receive email notifications about changes affecting your Auto-Verified Guests and should inform your...
Use Amazon Key Access (for residents and staff)
...of your home screen (dashboard). Make sure it’s the same location where you set up Amazon Key Access. If it shows a different location, tap it to change the location. If you still don’t see a Lock icon, contact Amazon Key Customer Support . You can also use Amazon Key Access directly from your...
Bypass a Contact Sensor with Ring Alarm Quick Exit
...in your Contact Sensor and check your battery status regularly. You may need to restart the Ring app to access Quick Exit settings after changing the Contact Sensor’s placement. Use this feature with self-monitoring or Alarm Calls . 2...
Managing Alexa Announcements for Ring devices
...in the backyard” or “Alexa, tell me when the gardener arrives.” Alexa will announce when the activity you requested is detected. Alerts about changes in routine activity Alexa can detect recurring events on a consistent schedule, such as walking the dog, and let you know if it hasn’t been...