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Preventing false alarms
...be able to prevent a false alarm. Make sure your guests, visitors, and caregivers also can disarm your Ring Alarm using their four-digit Guest User access code. Anyone who can enter your house when you're not around should have a code to operate the system. Learn about Guest User scheduling for...
Using Geofence
...more about Ring subscriptions. Turning Geofence ON or OFF in the Ring app Only the main Ring account owner can change the Geofence location. Other users can set up their own Geofence to get reminders and use the Snooze feature. To turn Geofence on or off: Open the Ring app to the main dashboard. If...
Protect your personal data privacy and security
...The last 4 digits of the credit card you have on file with us. Your physical street address. Your email address. Shared User information. The Ring device(s) you own. The unique MAC ID from the back of one of your Ring devices. The phone number you have on file. How to...
Using video end-to-end encryption (E2EE)
...Feature name Feature automatically re-enabled after video E2EE is disenrolled? Action Shared Users No Re-add Shared Users (See Adding Shared Users ) View encrypted videos on Ring.com Yes None Camera previews on the dashboard Yes None Standard Video Links Yes None Event Timeline Yes...
Using Remote Unlock with your Ring Intercom device
...opens multiple doors with the same button) the wrong door is opening. How to unlock your building entrance with Remote Unlock For Ring Intercom users without a ring-to-open system: Tap the menu icon ☰ in the upper left of the app screen. Tap Devices. Tap your Ring Intercom. Tap Unlock Door...
Set up Amazon Key Access (for residents and staff)
...is installed. If your Key Access location is not listed, select Add a new Location to add it to the list. If you have been added as a Key Access user at more than one property, you need to set up Key Access at all the properties separately...
Install and use your Ring Alarm Panic Button
...Panic and Fire responses. Ring account owner and emergency contacts will receive a call from the monitoring centre. Ring account owners and Shared Users receive a push notification. Self-Monitored The Base Station siren will go off for Panic and Fire responses. Ring account owners and Shared Users...
Manage Auto-Verified Guest access at your property (for property managers)
...You might see a pop-up that reads "allow users to share access" if you have not allowed your residents to share access with guests. Check Allow users to share access to guests at this property...
Ring Intercom Support & FAQ
...The Intercom devices can be linked to a Chime device through the app. Once connected, users will hear notifications from the Chime when a visitor calls their unit. Do I need a Ring subscription for Ring Intercom? No, most features are...
Extended Live View
...End Live or close. Extended Live View can be used with Multi-Cam Live View on Ring.com and Live View Picture-in Picture in the Ring app. Shared Users can initiate an Extended Live View if the account owner has an eligible subscription plan and a compatible Ring device...