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Viewing your Event History and Event Summary in the Ring app
...videos in the cloud are stored, up to 180 days from recording. Modifying your video storage duration affects only recordings created after the change is applied. Past events might appear in your history, but you cannot view or recover them. To see your Event History for one device: Open the Ring...
Managing permissions for users
...Ring app to: Delegate access to employees, family, and friends Grant temporary access to configure or set up Ring devices Control who can view, change, or manage devices You can assign one of three permission levels for family, friends, and employees: Limited, Standard, or Advanced . Existing...
Understanding router security settings
...Your router must allow your Ring device to reach Ring servers for these features to work properly. Important note: These recommendations involve changing the security settings for your network. Contact your internet service provider or router manufacturer if you need help...
Languages supported by the Ring app
...German French Italian Dutch Japanese Note: Changing the language settings on your device may affect the appearance and display language of other apps or functions. You can change it back at any time. Change the language on your Android device Change the language on your iPhone or iPad...
Positioning video doorbells and security cameras
...Adjusting the angle for stairs or siding You can use a Wedge or Corner Kit to change the angle of your doorbell and improve the view and overall performance of the device. If your home has angled siding, stairs, changes in elevation, or a path leading to the door, you might need to use a Wedge Kit...
Ring desktop app no longer available
...the Ring mobile app. You can also bulk download up to 20 videos at a time on Ring.com. Does this change affect the Ring mobile app? No. This change only applies to the Ring desktop app. The mobile app will not be altered or impacted by this change. You can get the Ring app for iOS or Android...
Subscribe to and manage a Ring plan
...and resubscribe using the billing cycle frequency you prefer. Alternatively, you can contact Customer Support for help changing your billing cycle. To change your Ring subscription between monthly and yearly while also upgrading your subscription tier, you do not need to cancel your...
Manage notifications via Message Centre
...View low battery alerts and device health statuses under the Action Required tab. View informational notifications about permissions updates and changes under the Messages tab. Identify and resolve issues quickly without checking devices individually. The number badge on the Message Centre tab...
Shared Users and Alexa
...enabled device to access recorded video. Delete videos stored in recent activity. Add other Shared Users. Delete devices. Change motion settings. Change the Ring device name. How to add a Shared User In the Ring app: Tap menu (☰) Tap Devices Tap a device Tap Device Settings Tap Shared Users Tap Add...
How to make your Ring Alarm ignore certain sensors
...Your Alarm can bypass any sensor when you arm in Home or Away mode, in Mode Settings. The Ring app will inform you of the bypassed sensors before changing modes, and a push notification will be sent when all sensors are bypassed...