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Ring Intercom devices and subscription frequently asked questions
...work immediately after subscribing with no additional setup. How long does the opt-in prompt card take to appear after subscribing? The opt-in card can take up to one hour to appear. You can manually enable features through the Device Settings in the Ring app instead of waiting. Trial banner...
How to set up a Ring account for your business
...Calls, 1 list yourself as the Business Owner, but decide who should be the Primary Contact and First Emergency Contact. Use your preferred credit card to pay for the Ring subscription, if you add it...
Manage your payment method for Ring subscriptions
...a payment method, select Add New . Then select Change Payment Method at the bottom right. If you leave this page before saving your new credit card information, your payment method will be deleted. A missing payment method may cause your subscription to expire, and all your recorded videos to...
Payment method FAQ
...What types of payments do you accept for merchandise on ring.com ? Credit cards Debit cards ShopPay PayPal Google Pay What types of payments do you accept for Ring subscription plans? Credit card Debit card Apple Pay Google Pay Find out more here about adding, editing or deleting a payment...
Understanding the New Features section in the Ring app
...Yes. The New Features section lists features on small rectangular "cards" that have a small text message and possibly a video about what the new feature is. Simply tap the card to be taken to the new feature in the Ring app. For certain features, the New Features section...
Protect your personal data privacy and security
...data privacy and security is a priority at Ring. Note: At Ring, we’ll never ask you for information like your account password or entire credit card number. We do ask you for some information to verify your account when you contact us, so we can be sure you are the account owner. This...
Technical specifications for Ring Alarm devices
...SIM card specifications With Cellular Backup 1 , you’ll remain covered in case your internet connection goes offline. For this, we use an AT&T SIM card, included with the Ring Alarm Base Station. Please note: Only the provided SIM card will work for this purpose. Using your own SIM card, or a SIM...
What to know when your Ring Alarm goes offline
...base station will flash yellow when it is running on battery backup. When power returns, the battery will recharge until it reaches full power. SIM card specifications With cellular backup, you’ll remain covered in case your internet connection goes offline. For this, we use an AT&T SIM card...
Understanding your billing and order history
...subscription will be cancelled 21 days from the first failed payment date. To resolve failed payments, complete these steps. Update or correct your card information. Try using a different card. Contact your bank if problems persist...
SEPA payments for Ring plans in Europe
...Changing to SEPA is as easy as logging in to your Ring account, removing your existing card on file, and adding in the new payment information. Note that going through this process will require you to authenticate your bank account. Learn...