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Understanding your Ring Intercom device's LED light patterns

Ring Intercom Audio and Ring Intercom Video have an LED light located on the front to show you the status of your device. The meanings of the light flashes are in the chart below.

Activity
Flashing light pattern
Flashing light image
Power up, previously set up
Solid blue light until boot is complete, then LEDs off (idle mode)
Ring Intercom with a solid blue light until boot is complete, then no lights indicating the device is in idle mode.

Power up, not previously set up
Solid blue light until boot up is complete, then slow blinking blue light (setup mode)
Ring Intercom with a solid blue light, then slow blinking blue light, indicating that the device has completed booting up and is now in setup mode.

Ring Intercom device is idle
LEDs off
Ring Intercom with no lights indicating the device is idle.

Ring Intercom device is in setup mode
Slow blinking, blue light
Ring Intercom with a blue circle light blinking slowly, indicating the device is in setup mode.

Ring Intercom device setup successful
Solid blue light for five seconds
Ring Intercom with a solid blue light indicating a successful setup.

Setup has failed, incorrect password
Red light flashing on and off
Ring Intercom with a red circle light flashing, indicating a failed setup due to the wifi password being entered incorrectly.

Setup has failed, no wifi connection
Green light flashing on and off
Ring Intercom with a green circle light flashing, indicating a failed setup due to no wifi.

Setup has failed, miscellaneous reason
Light flashing red/blue
Ring Intercom with alternating blue and red circle lights flashing, indicating a failed setup.

Ring Intercom device is in testing mode
Green light fading in and out
Ring Intercom with a green circle light flashing indicating the device is in testing mode.

Call detection testing, call detected
Solid blue light
Ring Intercom with a solid blue circle light indicating a call detection test.

Firmware is updating
Blinking blue light, followed by blinking white light
Ring Intercom with a blue circle light flashing, then a white light, indicating the firmware is updating.

Buzz detected at the entrance panel
Solid blue light
Intercom with a solid blue circle light indicating a buzz has been detected at the entrance panel.

Intercom call started via Ring app or Alexa
Blue light fading in and out
Intercom with a blue circle light fading in and out, indicating an audio call has been started.

Camera is booting up
Solid light until bootup is complete, blue
Intercom with a solid blue circular light indicating that the device is booting up.

Factory restore
Red light flashes on/off, then solid for five seconds
Ring Intercom with a red circle light flashing fast, indicating a factory restore.

Last updated 4 days ago

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