Image of a neighbor holding a smartphone displaying the Neighbors app feed interface.

Keeping your pets safe with Ring Pet Profiles

With Pet Profiles, Lost Pet Posts, and Search Party, Ring helps people bring lost dogs home faster. 

Creating a Pet Profile

Every pet needs to have their own profile. To create a Pet Profile: 

  1. Open the Ring app to the main dashboard.
  2. Tap the
    menu
    then
    Neighbours
    , or the
    Neighbours
    shortcut tile on the dashboard.
  3. Tap the gear icon. 
  4. Tap
    My Pets
    . 
  5. Tap
    Create New Profile
    .
  6. Enter your pet’s name, then tap
    Next
    . 
  7. Select the type of pet (If “other,” specify the type). 
  8. Tap
    Add Media
    to upload up to five photos of your pet (at least one photo is required). 
  9. Tap
    Next
    . 
  10. Fill in additional information, such as gender, breed, weight, and medical details. 
  11. Tap
    Next
    . 
  12. Tap
    Finish
    . 

Editing a Pet Profile

To edit your pet’s profile, follow these steps: 

  1. Open the Ring app to the main dashboard.
  2. Tap the
    menu
    then
    Neighbours
    , or the
    Neighbours
    shortcut tile on the dashboard.
  3. Tap the gear icon.
  4. Tap
    My Pets
    . 
  5. Select your pet's profile. From here, you can: 
    • Edit the pet's details. 
    • Link or update the Pet Tag. 
    • Make a Lost Pet Post. 

Creating a Lost Pet Post 

If your pet goes missing, you can create a Lost Pet Post to alert your community. There are two ways to create a Lost Pet Post. 

To create a Lost Pet Post from the Pet Profile: 

  1. Open your Pet Profile. 
  2. Under the Advanced Options section, toggle
    Lost Pet Mode
    on. 
  3. Tap
    Create Post
    . 
  4. Fill in all relevant information related to your lost pet. 
  5. Specify your contact preferences.
    . 
  6. Tap
    Preview Post
    . 
  7. If present, tap the Search Party banner and turn the toggle on. 
  8. Tap
    Start Search Party
    to send it to your community. 

To create a Lost Pet Post as a new post: 

  1. Open your Neighbours feed. 
  2. Tap the plus icon (+) button in the bottom right to create a new post. 
  3. Tap
    Missing Pet
    . 
  4. Tap
    Use Pet Profile
    to create a post from your Pet Profile, or tap
    No Thanks
    to create your own Lost Pet Post. 
    • If you tap
      No Thanks
      , you will need to manually fill in all relevant information related to your lost pet. 
  5. Specify your contact preferences.
    . 
  6. Tap
    Preview Post
    . 
  7. If present, tap the Search Party banner and turn the toggle on. 
  8. Tap
    Start Search Party
    to send it to your community. 

Last updated 0 days ago