Safety and compliance information for Spotlight Cam 4K Plus
Download warranty and safety information for Spotlight Cam 4K Plus Battery (English, Français, Deutsch, Italiano, Español, Nederlands, Svenska, Dansk, Suomi, Norsk)Download warranty and safety information for Spotlight Cam 4K Plus Plug-in (English, Français, Deutsch, Italiano, Español, Nederlands, Svenska, Dansk, Suomi, Norsk)IMPORTANT PRODUCT INFORMATION
SAFETY INFORMATION
READ ALL SAFETY INFORMATION BEFORE USING THE DEVICE. FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
WARNING: Electrical shock hazard. Disconnect power to installation area at your circuit breaker or fuse box before beginning installation. Always use caution when handling electrical wiring.
Do not cut any wires with factory installed wire connectors or remove the wire connectors.
CAUTION: Risk of fire. Do not install near combustible or flammable surfaces.
Your device does not have an on/off button. If you wish to stop power from flowing into your device, unplug the power source.
CAUTION: For use only on a socket protected by 30mA Residual Current protective Device (RCD).
When used outdoors, install only to a covered RCD protected socket that is weatherproof with the power unit connected to the receptacle. If one is not provided, contact a qualified electrician for proper installation.
Your device is shipped with a PoE adaptor. Your device should only be powered using the PoE adaptor included with the device and a compatible Ethernet cable. If the adaptor or cable appears damaged, discontinue use immediately.
Install your power adaptor into an easily accessible socket-outlet located near the equipment that will be plugged into or powered by the adaptor.
Your device uses the USB cable provided and a USB charger or USB port that is compliant with safety standards, such as IEC 62368. Do not charge your device near water or in extremely humid conditions.
Other Safety Considerations
Your device and adaptor can withstand outdoor use and contact with water under certain conditions. However, your device is not intended for underwater use and may experience temporary effects from exposure to water. Do not immerse your device in water. Do not spill any food, oil, lotion, or other abrasive substances on your device. Do not expose your device to pressurised water, high velocity water, or extremely humid conditions (such as a steam room). Do not expose your device or batteries to salt water or other conductive liquids. To protect against electric shock, do not place cord, plug, or device in water or other liquids. If your device gets wet from immersion in water or high pressure water, carefully disconnect all cables without getting your hands wet and wait for them to dry completely before powering it on again. Do not attempt to dry your device or batteries (if applicable) with an external heat source, such as a microwave oven or a hair dryer. To avoid risk of electric shock, do not touch your device or batteries or any wires connected to your device during a lightning storm while your device is powered. If your device or batteries appears to be damaged, discontinue use immediately.
Protect your device from direct sunlight.
Do not install when it is raining.
Use only accessories supplied with your device, or specifically marketed for use with your device, to power your device. Use of third-party accessories may impact your device’s performance. In limited circumstances, use of third-party accessories may void your device’s limited warranty. In addition, use of incompatible third-party accessories may cause damage to your device or the third-party accessory. Read all safety instructions for any accessories before using with your device.
Don’t expose your device to steam, extreme heat or cold. Use your device in a location where temperatures remain within the device’s operating temperature range set forth in this guide. Your device may get warm during normal use.
CAUTION: When mounting this device in elevated locations, use precautions to ensure that the device does not fall and harm bystanders.
Protection Against Water
To reduce the risk of damage to your device, follow these instructions:
- Do not intentionally immerse your device in water or expose it to seawater, salt water, chlorinated water or other liquids (such as beverages).
- Do not spill any food, oil, lotion or abrasive substances on your device.
- Do not expose your device to pressurised water, high-velocity water or extremely humid conditions (such as a steam room).
If your device is dropped or otherwise damaged, the waterproofing of the device may be compromised.
For more information concerning care instructions and the waterproofing of your device, please see www.amazon.com/devicesupport.
Your accessory should only be used in accordance with the instructions and intended purpose. Using your accessory in any way other than its intended purpose could cause injury to yourself, others, or property damage.
PRODUCT SPECIFICATIONS
Spotlight Cam 4K Plus
- Model number:5CFYB5
- Electrical rating:12.5W ⎓5V/2.5A
- Operating Temperature Range:-20°C to 50°C
FOR CUSTOMERS IN EUROPE AND THE UNITED KINGDOM
Conformity Statement
Hereby, Ring LLC declares that the radio equipment type 5CFYBB is in compliance with Directive 2014/53/EU and UK Radio Equipment Regulations (S.I. 2017/1206), including currently valid amendment(s). The full texts of the declarations of conformity and other applicable statements of compliance for this product are available at the following internet address: www.ring.com/DoC
Wireless Features:
- Wi-Fi 2.4 GHz
- Dual-Band Wi-Fi (2.4 GHz & 5 GHz)
- Bluetooth Low Energy
- 60 GHz Radar Sensor
Maximum Power:
- WiFi 2.4GHz (2412MHz-2472MHz): 20 dBm
- Wi-Fi 5 GHz B3 (5500 - 5700 MHz): 20 dBm
- Wi-Fi 5 GHz B4 (5745 - 5825 MHz): 13.98 dBm
- Bluetooth LE (2402-2480MHz): 10 dBm
- Radar Sensor (60 GHz): 20 dBm
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Northern Ireland, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Turkey.
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in the United Kingdom.
Power Adaptor Energy Efficiency Information
Power Adaptor Model No. 6PCEAB
Manufacturer: Ring LLC / Amazon EU S.à r.l., 38 Avenue John F. Kennedy, L-1855 Luxembourg / Amazon UK, 1 Principal Place, Worship Street, London, EC2A 2FA, United Kingdom
- AC Input Voltage (Vac):100-240
- AC Input Current (A):0.5
- AC Input Frequency (Hz):50/60
- DC Output Voltage (Vdc):5
- DC Output Current (A):2.5
- DC Output Power (W):12.5
- Average Active Efficiency (%):82.5
- Efficiency at Low Load (10%) (%):82.5
- No-load Power Consumption (W):0.057
Electromagnetic Field Exposure
In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC.
This device should be installed and operated with at least 20 cm between the radiator and your body.
RECYCLING YOUR DEVICE PROPERLY
In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to www.amazon.com/devicesupport.
Additional Safety and Compliance Information
Additional safety, compliance, recycling and other important information regarding your device can be found at: www.ring.com/legal
TERMS AND POLICIES
By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For other applicable policies visit ring.com/legal.
LIMITED WARRANTY
For information on the Limited Warranty, visit ring.com/legal.
If you purchased your Ring devices or accessories (the “Device”) from Ring, Amazon or from authorised resellers, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States (“Ring”). The provider of this warranty is sometimes referred to herein as “we”.
When you purchase a new or Certified Refurbished Device (which, for clarity, excludes Devices sold as “Used” & Used Devices sold as Warehouse Deals), we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to (a) accident, misuse, neglect, fire, alteration, or (b) damage from any third party repair, third party parts, or other external causes.
Instructions. For specific instructions about how to obtain warranty service for your Device, please contact Ring Customer Support using the contact information provided below in ‘Contact Information’.
In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSSLY NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS “LIMITATIONS” SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.
This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.
Contact Information. For help with your Device, please contact Ring Customer Support at ring.com/contact.
If you are a consumer, this One-Year Limited Warranty is provided in addition to, and without prejudice to, your consumer rights. For further information on consumer rights in relation to faulty goods visit: ring.com/legal.
FOR SOUTH AFRICA CONSUMERS
For help with your Device, please contact Ring Customer Support, or call 0800 993 700.
FOR SAUDI ARABIA CONSUMERS
If you are a consumer residing in the Kingdom of Saudi Arabia, the term of the limited warranty referred to above is 2 years from the date of original retail purchase.
Contact Information. For help with your Device, please contact Ring Customer Support, or call 8000 184 084 (for the United Arab Emirates), or 800 814 7867 (for the Kingdom of Saudi Arabia).
