Managing your Ring account and privacy settings
You can manage your account information, which personal devices have access to your Ring account and Privacy Settings from the Control Centre in the Ring app and on Ring.com.
Under the Account Management tab, you can update your name, phone number, email, and Ring account password. To update your payment method for Ring, you must be logged in to your Ring account on Ring.com.
Accessing Account Management
From the Ring app:
Tap the menu (☰).
- TapControl Centre.
- SelectAccount Management.
From a browser on Ring.com:
- From the main dashboard, tapAccountat the top right.
- SelectControl Centre.
- TapAccount Management.
Updating your name, email address, or phone number
From Account Management, select Update next to Name, Email, or Phone Number, and follow these steps:
- Enter your Ring account password. A verification code will be sent as a text message or email for two-step verification. Enter the verification code into your Ring app and tapVerify.
- TapContinue.
- Enter your Name, Email, or Phone Number and re-enter the information to confirm.
- TapSave.
Changing your Ring account password
If you did not authorise changes to your account, such as an updated email or setting, we recommend changing your password immediately. Do not share your password with anyone. No Ring employee, customer support associate, or Community manager will ever ask you for your password.
Learn how to reset your password
Updating your payment method on Ring.com
You can update your payment method for your Ring subscription plan only at Ring.com.
Learn how to update your payment method on Ring.com
Managing the Authorised Devices on your account
You can manage phones, tablets, and computers that are authorised to access your Ring account. When you successfully log in to Ring using your password and Sign In Code or passkey, the device becomes an Authorised Device.
From the Ring app:
Tap the menu (☰).
- TapControl Centre.
- TapAuthorised Client Devices.
From a browser on Ring.com:
- Click on the Dashboard home icon.
- Click onAccountand selectControl Centre.
- Click onAuthorised Client Devices.
Manage Privacy Preferences
We don’t sell your personal information. We share certain information with our third-party service providers in accordance with our Privacy Notice. We use cookies and similar tools (collectively, ‘cookies’) for the purposes described below. You can make a selection regarding web and app analytics cookies placed by third parties and personalised advertising by third parties.
To learn more about how Ring uses cookies and how preferences work when you’re logged in and when you’re logged out, view Ring's Cookie Policy.
Adjusting Privacy Settings for your Ring account
From the Ring app:
Tap the menu (☰).
- TapControl Centre.
- SelectCookies and Third Party Service Providers.
- Choose to turn offThird-Party Web and App Analytics CookiesandPersonalised Advertising
From a browser on Ring.com:
- Click on the Dashboard home icon.
- Click on Account and selectControl Centre.
- UnderPrivacy Information,selectCookies and Third Party Service Providers.
- Adjust your settings to opt in or opt out.
Adjusting Cookie Settings on Ring.com
You can choose which cookies are enabled for Third-Party Web and Analytics, and Personalised Advertising by third parties on Ring.com.
- Navigate to the Cookie Settings Manager at the bottom of the page.
- Toggle or off your preferred settings and tapSave Settings.
Managing your data
- Navigate to theControl Centre.
- From the Ring app:Tap the menu (☰)and selectControl Centre.
- From Ring.com:SelectAccountfrom the main dashboard and selectControl Centre.
- SelectManage Your Data.
- Click onDownload Your Personal DataorDelete Data.
- Enter your password when prompted.
- If requesting to download, tapConfirm Your Request.
- Deleting your data will require deleting your Ring account.
Learn more about deleting your Ring account.