Who can set up a Neighbours Verified account

Neighbours Verified serves as a tool for local organisations to make neighbourhoods safer and more connected. Our policy outlines the eligibility criteria for organisations wanting to join Neighbours as a Verified Account, including:  

Local Authorities 

Verified accounts are available to civil parishes and local authorities, as well as their internal departments and services, that serve as primary local government authorities for communities across England, Wales, Scotland, and Northern Ireland. Regional authorities, committees, task forces, and elected officials are not eligible. 

• Local Council:

  (

  e.g. Friendstown Council, Friendstown Borough Council, Friendstown County Council, Friendstown Parish Council

  ) 
• Local Council Departments:

  (e.g. Friendstown Department of Parks and Open Spaces, Friendstown Dog Warden Service, Friendstown Highways and Transport, Friendstown Waste Management and Recycling, Friendstown Emergency Management)

   

 Public Safety Agencies 

Verified accounts are available to territorial police forces and fire and rescue services that provide law enforcement, emergency response, and community safety services across England, Wales, Scotland, and Northern Ireland. 

• Police Forces:

  (e.g., Friendstown Police, Friendstown Constabulary) 
• Fire and Rescue Services:

  (e.g., Friendstown Fire Brigade, Friendstown Fire and Rescue Service) 

Community Organisations (Local) 

Organisations that are looking to connect with residents in their immediate area and meet all of the following requirements below may be eligible for a Neighbours Verified account. While we value all community organisations, this particular program is not open to political, religious, or activist groups.   

Eligibility Requirements: 

• Must exclusively serve at local community level (local chapters of national organisations are permitted) 
• Must have a public website with a published contact phone number 
• Must maintain a publicly accessible physical location (e.g., community centre, office space) within the claimed service area where community members can visit during regular operating hours 
• Provides local community services or goods (e.g., meal assistance, housing support, educational programs, health services, etc.) 

Examples include: 

• Community Centres 
• Animal Rescues/Shelters 
• Local Non-Profit Organisations (e.g., food banks, disability services) 
• Local Education Authorities 

Ready to set up a Neighbours Verified account? Check our Active Organisation Map to see if your organisation already has an account. If not, sign up today at communityprograms.ring.com/ps.