Safety and compliance information for Ring Intercom
IMPORTANT PRODUCT INFORMATION
SAFETY INFORMATION: FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE. Use Responsibly. Read all instructions and safety information before use.
WARNING: Small parts contained in your device and its accessories may present a choking hazard to small children.
Do not expose your device or adapter to liquids. If your device or adapter gets wet, carefully unplug all cables without getting your hands wet and wait for the device and adapter to dry completely before plugging them in again. Do not attempt to dry your device or adapter with an external heat source, such as a microwave oven or a hair dryer. If the device or adapter appear damaged, discontinue use immediately. Use only accessories supplied with the device to power your device. To avoid risk of electric shock, do not touch your device or any wires connected to your device during a lightning storm.
SAFELY CONNECTING YOUR RING INTERCOM TO YOUR HOME’S ELECTRICAL WIRING
If you install the Ring Intercom where an intercom is already in use and you connect the Ring Intercom to your home’s intercom electrical wiring, you must turn off the existing intercom’s power source at your home’s circuit breaker or fuse and test that the power is off BEFORE removing the existing intercom, installing the Ring Intercom, or touching electrical wires. Failure to turn off circuit breaker or fuse so could result in FIRE, ELECTRIC SHOCK, or OTHER INJURY or DAMAGE.
More than one disconnect switch may be required to turn off the equipment before servicing. To test whether you have successfully de-energized your existing intercom’s power source, press your intercom several times to confirm that the power is off.
If the electrical wiring in your home does not resemble any of the diagrams or instructions provided with Ring Intercom, if you encounter damaged or unsafe wiring, or if you are unsure or uncomfortable in performing this installation or handling electrical wiring, please consult a qualified electrician in your area.
BATTERY SAFETY
HANDLE WITH CARE. Your device contains a rechargeable lithium-ion battery. Do not disassemble, open, crush, bend, deform, puncture, or shred the battery in your device. Do not modify or remanufacture the battery, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids, expose to fire, explosion or other hazard. Only use the battery for the system for which it is specified.
Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard. Do not short-circuit a battery or allow metallic conductive objects to come into contact with battery terminals. Avoid dropping the device or battery. If the device or battery is dropped, especially on a hard surface, and the user suspects damage, do not attempt repair. Contact Ring Customer Service for assistance.
Keep the device and its power adapter in a well-ventilated area and away from heat sources, especially when in use or charging. Your device uses the USB cable provided and a USB charger or USB port that is compliant with safety standards, such as IEC 62368. Do not charge your device near water or in extremely humid conditions. If the adapter or cable appears damaged, discontinue use immediately.
Product Specifications
Device Name: Ring Intercom
Model Number: 5F34E9
Electrical Rating: 4.35VDC 0.75A
Temperature Rating: 32°F to 95°F (0°C to 35°C)
RECYCLING YOUR DEVICE PROPERLY
In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to amazon.com/devicesupport.
TERMS OF SERVICE AND WARRANTY
By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For information on our warranty and Ring Protect Plans, see ring.com/legal.
Conformity Statement
Hereby, Ring LLC, declares that the radio equipment type Ring Intercom (5F34E9) is in compliance with Directive 2014/53/EU and UK Radio Equipment Regulation 2017 requirements. The full texts of the Declarations of Conformity are available at the following internet address: ring.com/doc.
Wireless Features: Single-Band Wifi 2.4GHz; Bluetooth Low Energy
Maximum Radiated Power
Wifi 2.4GHz (2412-2472MHz): 20 dBm EIRP
Bluetooth Low Energy (2402 - 2480MHz): 9.5 dBm EIRP
863-870MHz: 13dBm ERP
Radio Frequency Compliance
In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC. This device should be installed and operated with at least 20 cm between the radiator and your body.
I. LIMITED WARRANTY This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights, which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion under this Limited Warranty may not apply to you. Please keep your dated sales receipt; it is required for all warranty requests. Any dispute or controversy regarding this Limited Warranty arising from your use of your Ring products will be resolved by final and binding bilateral arbitration in accordance with the “Dispute Resolution” section of the Terms of Service (ring.com/terms).
1. WHAT THE WARRANTY COVERS For a period of one (1) year from the date of purchase of your Ring product, or one (1) year from the date of receipt of your replacement Ring product (see Section II below for details), Ring LLC (“Ring”) will, at its sole option, repair or replace any Ring products that malfunction due to defective parts or workmanship no charge to you. This warranty is not transferrable and applies only to the original consumer purchaser. Ring may, in its sole discretion, make any repair or replacement with new or refurbished product or components. If the product or component requiring repair or replacement is no longer available, Ring may, in its sole discretion, replace such product with a similar product of similar function.
2. WHAT THE WARRANTY DOES NOT COVER Repair service, damage due to misuse, abuse, negligence or casualty (e.g., fire), acts of God (including but not limited to lightning, flood, tornado, earthquake, or hurricane), and consumable parts (including batteries) are not covered by this warranty. Damage from unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, loss of use, or unauthorized service. In addition, this warranty does not cover any losses, injuries to persons, loss of property or general damages. This warranty and community support services do not apply to any products purchased from third party sellers on eBay, and other online marketplaces. We strongly suggest that you do not buy Ring products from any unauthorized sellers, as such products may be used, defective, counterfeit or may not be designed for use in your country. This warranty covers only Ring products and is not extended to other equipment, components, or devices that a customer uses in conjunction with our products. Ring’s maximum liability under this warranty is limited to the original purchase price of the Ring product in question.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANTABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF RING LLC CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF RING LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.
II. HOW TO OBTAIN SERVICE To obtain the benefit of the above limited warranty, please contact Ring community support at ring.com/callus.
UK: +44 1727 26 3045 EU: +800 87 00 97 81 (toll-free)
For warranty requests: Please be prepared to describe the product that needs service, the nature of the problem and to provide proof of purchase. You will also be required to return your existing device in accordance with directions that will be provided by Ring. Ring has no warranty obligations with respect any products that are excluded from warranty pursuant to Paragraph 2 above, as reasonably determined by Ring, and the owner of such device shall bear all shipping costs for the return of such product to owner. Any claim under this Limited Warranty must be submitted to Ring before the end of the warranty period described above. Please allow up to fourteen (14) business days for your warranty request to be processed.