Charging the battery for your Ring Video Doorbell 4

You only need one battery for your Ring Video Doorbell 4 to work properly. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase.

Use a common micro-USB cable, such as the orange one included in your Ring box. Simply plug it into any USB power source. Your Ring Video Doorbell 4 battery can take around 5-10 hours to fully charge depending on whether the USB cable is plugged into a USB port or a wall outlet.

How to charge your Ring Video Doorbell 4 battery

1. Unscrew the faceplate

   from the doorbell and

   remove the faceplate

   by pressing in on the sides and carefully pulling it out and off.
2. Remove the battery by pressing the

   release tab

   .
3. Connect the

   micro-USB charger

   to the battery's charging port. During charging, both the red and green lights will illuminate. Your battery is fully charged when only the solid green light is on.
4. Slide the

   fully charged battery

   back into the doorbell until it clicks in place. 
5. Place the faceplate back

   on by slotting it in at the top and clicking it into place.
6. Your doorbell will power up and be

   ready for use

   . 

Please charge the battery fully before setting it up. You may see an incorrect battery discharge/reporting when setting up your doorbell if it's not fully charged before use.

If my Ring Video Doorbell 4 is hardwired, does it still need a battery?

Yes, your device will get a trickle charge from the wiring, but it still requires a battery.

My battery is hardwired to my existing doorbell or connected to a solar charger. But according to the Ring app, my charge keeps falling to 90%. Why is this happening?

The trickle charge your Ring Video Doorbell 4 gets from being hardwired or solar charged is only used to charge the battery – not run its operations. To maximise the battery's overall lifespan, your doorbell waits for its charge to fall below 90% before using wired or solar power to recharge it.