Neighbours Verified: Terms of Service

Last updated on October 21, 2026

By accessing this site and Verified Accounts social management tool, you agree: 

• To use your Neighbours Verified account solely for legitimate public purposes and that you will secure, use, retain, and delete information, videos, and photos shared by users and obtained through your verified account in accordance with applicable law and organisation policy and procedures; 
• You will not post deliberately false or misleading information; 
• To use your official Neighbours Verified account (not a personal Neighbours account) when using Neighbours in your official capacity on behalf of your organisation; 
• To use your real name, title, and organisation contact information on your Neighbours Verified account; 
• To not share access to your account or your account credentials with anyone outside or inside your organisation; that it is your organisation’s responsibility to maintain appropriate access controls for its personnel to use your Neighbours Verified account, including ensuring credentials are not shared and that terminated personnel will not have access to your verified account; 
• Your posts and comments are public and may be subject to applicable freedom of information legislation (including the Freedom of Information Act 2000 and the Freedom of Information (Scotland) Act 2002). It is your organisation’s responsibility to respond to any such requests; 
• Ring’s Terms of Service, Privacy Notice, and the Ring Neighbours’ Community Guidelines as posted on Ring.com, shall apply to all uses of your Neighbours Verified account; 
• You will promptly notify Ring if you become aware that you or your organisation’s personnel have violated any of the foregoing terms; and 
• Ring has the right to take disciplinary action, such as temporarily suspending or permanently banning any user or organisation, at any time for any conduct that Ring determines to be inappropriate or harmful. Ring may notify your organisation of any inappropriate or harmful conduct.