Requesting access with Ring WallCall

Use your mobile device to view the directory, call a resident and request access.

  1. Unlock your mobile device, and hold it on the Ring WallCall sign for a few seconds.
  2. Search
    for the resident by name or unit number. If you can't find the resident you’re trying to reach, contact them directly.
  3. Tap the
    phone icon
    to start a video call to the resident.
  4. Speak to the resident and ask them to buzz you in.

Make sure your iOS or Android device has an NFC tag reader.

iOS devices

iPhone 11 series and newer, XS series, SE (2nd and 3rd Gens)
Your mobile device automatically works with Ring WallCall
iPhone X, 8 / 8+, 7 / 7+
Follow these steps to turn on your NFC tag reader and use Ring WallCall:
1. Open
Settings
on your mobile device.
2. Tap
Control Centre
, then tap the
minus sign
(-) next to “NFC Tag Reader” to change it to a
plus sign
(+).
iPhone 6 / 6+ / 6S / 6S+ / SE (1st Gen), 5 / 5S, 5C, 4 / 4S, 3G / 3GS
Your mobile device is not compatible with Ring WallCall. To request access, contact the resident directly.

Android devices

  1. Go to
    Settings
    on your mobile device.
  2. Search for “NFC”.
  3. Turn on the
    Use NFC
    setting. If you don't have this setting, your mobile device may not be compatible with NFC and will not work with Ring WallCall. To request access, contact the resident directly.

Need more help?

We recommend contacting Customer Support.

Last updated 3 weeks ago
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