Manage your payment method for Ring subscriptions

Learn how to add, update, or remove your payment method for subscriptions on ring.com.

Understanding payment methods on ring.com

Important things to know about your payment method:

• You can only have one payment method on file for subscriptions.
• Adding a new payment method doesn't automatically start a subscription.

  Learn more about subscribing to a Ring plan

  .
• Your Ring subscriptions will automatically charge to the payment method on file and will auto-renew until you choose to cancel.
• Shared Users cannot manage payment methods for subscriptions.
• We accept all major credit and debit cards for subscriptions. We do not accept gift cards for subscriptions.
• Without a valid payment method, your subscription will expire, and all recorded videos will be deleted.
• If you subscribe to a plan during a trial, you'll be charged after the trial is over.

Adding and updating your payment method

To add or update a payment method:

1. Sign in to your account on ring.com.
   • On a computer: Select

     Account

     at the top right.
   • On a mobile browser: Select the

     menu (☰)

     on the top left.
2. Select

   Control Centre

   .
3. Select

   Account Management

   .
4. In the

   Payment Method

   section, select

   Add

   or

   Update

   .
   • For updating a payment method, select

     Add New

     . Then select

     Change Payment Method

     at the bottom right.
   • If you leave this page before saving your new credit card information, your payment method will be deleted. A missing payment method may cause your subscription to expire, and all your recorded videos to be permanently deleted.
5. Enter your payment information and select

   Save

   .

Removing a payment method

To remove a payment method:

1. Sign in to your account on ring.com.
   • On a computer: Select

     Account

     at the top right.
   • On a mobile browser: Select the

     menu (☰)

     on the top left.
2. Select

   Control Centre

   .
3. Select

   Account Management

   .
4. In the

   Payment Method

   section, select

   Update

   .
5. Select

   Remove

   .
6. Select

   Confirm

   to remove.