Generating a verification code in Control Centre

Learn how to generate a verification code from Ring Control Centre to sign in to a new device. 

Get to know account verification

In Control Centre, you can choose how you want to receive your 6-digit verification code whenever you sign in to the Ring app or your account at Ring.com. We require you to enter this code to help protect your Ring account. 

Learn more about account verification

Generating a code in Control Centre

If you don't have access to your text messages or your enrolled device's authenticator app, you can generate a code from Control Centre in Account Verification. 

From the Ring app:

1. Open the Ring app.
2. Tap the top

   menu (☰)

   .
3. Tap

   Control Centre

   . 
4. Tap

   Account Verification

   .
5. Scroll down to Generate a Verification Code.
6. Under Authorise a New Device, tap

   Generate

   .
7. You may be asked to re-enter your password.
8. Enter the code on the new device you wish to sign in.

From your mobile or desktop browser window:

1. Sign in to your account at

   Ring.com

   .
   • If you're on desktop: tap the

     Dashboard

     home icon at the top, then

     Account

     .
   • If you're on mobile: tap the top

     menu

     (☰)

     .
2. Tap

   Control Centre

   .
3. Tap

   Account Verification

   .
4. Scroll down to Generate a Verification Code.
5. Under Authorise a New Device, tap

   Generate

   .
6. You may be asked to re-enter your password.
7. Enter the code on the new device you wish to sign in.