Safety and compliance information for Ring Wired Video Doorbell Pro (3rd Gen)
IMPORTANT PRODUCT INFORMATION
SAFETY INFORMATION
READ ALL SAFETY INFORMATION BEFORE USING THE DEVICE. FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
WARNING: Electrical shock hazard. Disconnect power to installation area at your circuit breaker or fuse box before beginning installation. Always use caution when handling electrical wiring.
Installation by a qualified electrician may be required in your area. Refer to your local laws and building codes before performing electrical work; permits and/or professional installation may be required by law.
Please consult a qualified electrician in your area if you are unsure or uncomfortable in performing the installation.
For customers in Australia and New Zealand Installation and wiring must be performed by a licensed electrician.
CAUTION: Risk of fire. Do not install near combustible or flammable surfaces.
CAUTION: To reduce the risk of electrical shock, DO NOT open the unit. There are no user serviceable parts inside the unit. Refer to customer support for any repairs.
Your device does not have an on/off button. If you wish to stop power from flowing into your device, unplug the power cord. Do not plug multiple electric devices into the same wall socket. Overloading a socket can cause it to overheat and may result in a fire.
FOR DEVICES WITH AN AC ADAPTER
Your device can be powered with an AC adapter. If the adapter or cable appears damaged, discontinue use immediately. Install your power adapter into an easily accessible socket-outlet located near the equipment that will be plugged into or powered by the adapter.
OTHER SAFETY CONSIDERATIONS
Your device can withstand outdoor use and contact with water under certain condi- tions. However, your device is not intended for underwater use and may experience temporary effects from exposure to water. Do not intentionally immerse your device in water. Do not spill any food, oil, lotion, or other abrasive substances on your device. Do not expose your device to pressurized water, high velocity water, or extremely humid conditions (such as a steam room). Do not expose your device to salt water or other conductive liquids. To protect against electric shock, do not place cord, plug, or device in water or other liquids.If your device gets wet from immersion in water or high pressure water, carefully disconnect all cables without getting your hands wet and wait for them to dry completely before powering it on again. Do not attempt to dry your device with an external heat source, such as a microwave oven or a hair dryer. To avoid risk of electric shock, do not touch your device or any wires connected to your device during a lightning storm while your device is powered. If your device appears to be damaged, discontinue use immediately.
Use only accessories supplied with your device, or specifically marketed for use with your device, to power your device. Use of third-party accessories may impact your device’s performance. In limited circumstances, use of third-party accessories may void your device’s limited warranty. In addition, use of incompatible thirdparty accessories may cause damage to your device or the third-party accessory. Read all safety instructions for any accessories before using with your device.
Don’t expose your device to steam, extreme heat or cold. Use your device in a location where temperatures remain within the device’s operating temperature range set forth in this guide. Your device may get warm during normal use.
WARNING: Small parts contained in your device and its accessories may present a choking hazard to small children.
Do not install when it is raining.
CAUTION: When mounting this device in elevated locations, use precautions to ensure that the device does not fall and harm bystanders.
SAFELY CONNECTING YOUR WIRED DOORBELL PRO (3RD GEN) TO YOUR HOME’S ELECTRICAL WIRING
If you install the Wired Doorbell Pro (3rd Gen) where a doorbell is already in use and you connect the Wired Doorbell Pro (3rd Gen) to your home’s doorbell electrical wiring, you must turn off the existing doorbell’s power source at your home’s circuit breaker or fuse and test that the power is off BEFORE removing the existing doorbell, installing the Wired Doorbell Pro (3rd Gen), or touching electrical wires. Failure to turn off circuit breaker or fuse so could result in FIRE, ELECTRIC SHOCK, or OTHER INJURY or DAMAGE.
More than one disconnect switch may be required to turn off the equipment before servicing your doorbell.
To test whether you have successfully de-energized your existing doorbell’s power source, press your doorbell several times to confirm that the power is off.
If the electrical wiring in your home does not resemble any of the diagrams or instructions provided with Wired Doorbell Pro (3rd Gen), if you encounter damaged or unsafe wiring, or if you are unsure or uncomfortable in performing this installation or handling electrical wiring, please consult a qualified electrician in your area.
BEFORE installing the DIN Rail Transformer, consult the diagrams and instructions provided in the Ring app and confirm its compatibility with connected devices.
DIN Rail Transformer must be installed in a suitable enclosure and in a controlled indoor environment. The disconnect device for this equipment shall be provided as part of the building installation and in a readily accessible location. Ensure that there is at least 20mm of clearance above and below the transformer to guarantee sufficient convection cooling. DANGEROUS VOLTAGE present for at least 5 minutes after disconnecting all sources of power.
Please avoid touching exposed wires to one another or to metal surfaces of the installation area on the device. If provided, please use the metal fork connectors and wire twist nuts to attach the wires to the back of your device.
PROTECTION AGAINST WATER
If your device is dropped or otherwise damaged, the waterproofing of the device may be compromised.
PRODUCT SPECIFICATIONS
- Wired Doorbell Pro (3rd Gen)
- Model number:5DFYA2
- Electrical rating:16-24V～, 50/60Hz 10VA or 24V⎓420mA or 5V⎓3A or 9V⎓2.22A
- Operating Temperature Range:-20°C to 50°C
FOR CUSTOMERS IN EUROPE AND THE UNITED KINGDOM Conformity Statement Hereby, Ring LLC declares that the radio equipment type 5DFYA2 is in compli- ance with Directive 2014/53/EU and UK Radio Equipment Regulations 2017 (S.I. 2017/1206), including currently valid amendment(s). The full texts of the declara- tions of conformity and other applicable statements of compliance for this product are available at the following internet address: www.ring.com/DoC
Wifi 2.4GHz (2412 - 2472 MHz): 20 dBm Bluetooth Low Energy (2402 - 2480 MHz): 20 dBm Wifi 5 GHz B1 (5180 - 5240 MHz): 23 dBm Wifi 5 GHz B2 (5260 - 5320 MHz): 20 dBm Wifi 5 GHz B3 (5500 - 5700 MHz): 20 dBm Wifi 5 GHz B4 (5745 - 5825 MHz): 14 dBm Radar Sensor (24.05 - 24.25 GHz): 20 dBm 863.1 - 869.4 MHz: 14 dBm
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Northern Ireland, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and Turkey
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in the United Kingdom.
Power Adapter Energy Efficiency Information
Power Adapter Model No. DSA-12PF16-24 240050 DIN Rail Transformer Model Number. 6PFYAB
Manufacturer: Ring LLC / Amazon EU S.à r.l., 38 Avenue John F. Kennedy, L-1855 Luxembourg / Amazon UK, 1 Principal Place, Worship Street, London, EC2A 2FA, United Kingdom
DSA-12PF16-24 240050
- AC Input Voltage (Vac): 100-240
- AC Input Current (A): 0.5
- AC Input Frequency (Hz): 50/60
- DC Output Voltage (Vdc): 24
- DC Output Current (A): 0.5
- DC Output Power (W): 12
- Average Active Efficiency (%): 84.87
- Efficiency at Low Load (10%) (%): 79.33
- No-load Power Consumption (W): 0.077
6PFYAB
- AC Input Voltage (Vac): 100-240
- AC Input Current (A): 0.3
- AC Input Frequency (Hz): 50/60
- DC Output Voltage (Vdc): 24
- DC Output Current (A): 0.5
- DC Output Power (W): 12
Wireless Features
Dual-Band WLAN (2.4GHz and 5 GHz), Bluetooth Low Energy, 24GHz Radar Sensor
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range. 5GHz Product for Indoor Use only.
ELECTROMAGNETIC FIELD EXPOSURE
In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommen- dation 1999/519/EC.
This device should be installed and operated with at least 20 cm between the radiator and your body.
REDUCING EXPOSURE TO RADIATION FROM RADIO EQUIPMENT.
To reduce radiation exposure from the device, use it in a location where you have strong reception. You can take steps to decrease children’s exposure to radiation from the device by, among other things, limiting the frequency and duration of their use of the device and reducing use at night. Keep the device away from the belly of pregnant women and the lower abdomen of adolescents
FOR MEXICO CUSTOMERS
The operation of this equipment is subject to these two conditions: (1) this equipment or device may not cause harmful interference and (2) this equipment or device must accept any interference, including interference that may cause undesired operation.
RECYCLING YOUR DEVICE PROPERLY
In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to www.amazon.com/devicesupport.
ADDITIONAL SAFETY AND COMPLIANCE INFORMATION Additional safety, compliance, recycling and other important information regarding your device can be found at: www.ring.com/legal
TERMS AND POLICIES
By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For other applicable policies visit ring.com/legal.
LIMITED WARRANTY
If you purchased your Ring devices or accessories (the “Device”) from Ring, Amazon or from authorized resellers, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States (“Ring”). The provider of this warranty is sometimes referred to herein as “we.”
When you purchase a new or Certified Refurbished Device (which, for clarity, excludes Devices sold as “Used” & Used Devices sold as Warehouse Deals), we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to (a) accident, misuse, neglect, fire, alteration, or (b) damage from any third party repair, third party parts, or other external causes.
Instructions. For specific instructions about how to obtain warranty service for your Device, please contact Ring Community Support using the contact information provided below in ‘Contact Information’.
In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANT- ABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STAT- UTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSSLY NEGLIGENT ACTS AND/ OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS “LIMITATIONS” SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.
This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.
Contact Information. For help with your Device, please contact Ring Community Support at support.ring.com. If you are a consumer, this One-Year Limited Warranty is provided in addition to, and without prejudice to, your consumer rights. For further information on consumer rights in relation to faulty goods visit: ring.com/legal.
FOR SOUTH AFRICA CONSUMERS
For help with your Device, please contact Ring Community Support, or call 0800 993 700.
FOR AUSTRALIAN CONSUMERS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure, provided repair facilities and parts for the goods are available. Subject to any rights that you may have under the Australian Consumer Law, you may be required to bear the expense of claiming under this limited warranty, including the cost of returning the Device.
FOR NEW ZEALAND CONSUMERS
Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. You are entitled to a repair, replacement, or refund if the goods we provide to you are not of acceptable quality, are not fit for a particular purpose made known by you the consumer or represented by Ring, or do not correspond with what is advertised by Ring. Ring does not undertake that repair facilities and parts will be available for our goods. You are also entitled to reject the goods and receive a refund or replacement from Ring if the failure of the goods to comply with guarantees in the Consumer Guarantees Act cannot be remedied, or the failure is of substantial character. In addition, you may be entitled to compensation for reasonably foreseeable loss or damage. The above terms do not apply to goods purchased for commercial use.
Contact Information. For help with your Device, please contact Ring Community Support at: ring.com/contact or call +61 2 8294 9169 or 1 300 205 983 (Australia) or +64 9887 9871 (New Zealand).