Safety and compliance information for Battery Video Doorbell Pro
IMPORTANT PRODUCT INFORMATION
SAFETY INFORMATION
READ ALL SAFETY INFORMATION BEFORE USING THE DEVICE. FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
WARNING: Electrical shock hazard. Disconnect power to installation area at your circuit breaker or fuse box before beginning installation. Always use caution when handling electrical wiring. Installation by a qualified electrician may be required in your area. Refer to your local laws and building codes before performing electrical work; permits and/or professional installation may be required by law. Please consult a qualified electrician in your area if you are unsure or uncomfortable in performing the installation.
WARNING: Small parts contained in your device and its accessories may present a choking hazard to small children.
CAUTION: Risk of Fire. Do not install near combustible or flammable surfaces.
BATTERY SAFETY
HANDLE WITH CARE. Your device contains lithium-ion rechargable batteries. Use only the provided charger and charging cables. Use of an unqualified battery or charger may present a risk of fire, explosion, shock, chemical leakage, or other hazard. If battery replacement becomes necessary, use only a new lithium-ion rechargable battery expressly qualified for use with your device.
Keep all batteries out of reach of children. Do not attempt to open, disassemble, modify, or remanufacture the battery, attempt to insert foreign objects into the battery, or immerse or expose it to water, other liquids, fire, explosion, or other hazards. To avoid short-circuiting a battery, do not allow battery terminals to touch metallic conductive objects or other battery terminals. Avoid dropping the device or battery. Do not crush or puncture the battery. Watch for signs of faulty batteries, including swelling, dents, and tears in the battery wrapper. If you suspect damage to the device or battery, do not attempt repair. Instead, remove batteries from your device and contact Ring Customer Service for assistance.
OTHER SAFETY CONSIDERATIONS
Your device can withstand outdoor use and contact with water under certain conditions. However, your device is not intended for underwater use and may experience temporary effects from exposure to water. Do not intentionally immerse your device in water. Do not spill any food, oil, lotion, or other abrasive substances on your device. Do not expose your device to pressurized water, high velocity water, or extremely humid conditions (such as a steam room). Do not expose your device or batteries to salt water or other conductive liquids. To protect against electric shock, do not place cord, plug, or device in water or other liquids.If your device gets wet from immersion in water or high pressure water, carefully disconnect all cables without getting your hands wet and wait for them to dry completely before powering it on again. Do not attempt to dry your device or batteries (if applicable) with an external heat source, such as a microwave oven or a hair dryer. To avoid risk of electric shock, do not touch your device or batteries or any wires connected to your device during a lightning storm while your device is powered. If your device or batteries appears to be damaged, discontinue use immediately.
Use only accessories supplied with your device, or specifically marketed for use with your device, to power your device. Use of third-party accessories may impact your device’s performance. In limited circumstances, use of third-party accessories may void your device’s limited warranty. In addition, use of incompatible third party accessories may cause damage to your device or the third-party accessory. Read all safety instructions for any accessories before using with your device.
Don’t expose your device to steam, extreme heat or cold. Use your device in a location where temperatures remain within the device’s operating temperature range set forth in this guide. Your device may get warm during normal use.
SAFELY CONNECTING YOUR RING BATTERY DOORBELL PRO TO YOUR HOME’S ELECTRICAL WIRING
Warning! Some doorbell systems use 230v high voltage without a transformer. Connecting to these systems WILL DAMAGE YOUR DOORBELL AND POSE RISK OF ELECTRIC SHOCK.
If you install the Ring Battery Doorbell Pro where a doorbell is already in use and you connect the Ring Battery Doorbell Pro to your home’s doorbell electrical wiring, you must turn off the existing doorbell’s power source at your home’s circuit breaker or fuse and test that the power is off BEFORE removing the existing doorbell, installing the Ring Battery Doorbell Pro, or touching electrical wires. Failure to turn off circuit breaker or fuse so could result in FIRE, ELECTRIC SHOCK, or OTHER INJURY or DAMAGE.
More than one disconnect switch may be required to turn off the equipment before servicing. To test whether you have successfully de-energized your existing doorbell’s power source, press your doorbell several times to confirm that the power is off.
If the electrical wiring in your home does not resemble any of the diagrams or instructions provided with Ring Battery Doorbell Pro, if you encounter damaged or unsafe wiring, or if you are unsure or uncomfortable in performing this installation or handling electrical wiring, please consult a qualified electrician in your area.
Product Specifications
Device Name: Battery Doorbell Pro Model Number: 5F79E9 Electrical Rating: Battery only or battery with hardwired (8 to 24 Vac, 50/60 Hz, 5VA or 24Vdc, 420mA/500mA) For your safety, only use an existing doorbell transformer within the range specified or compatible Ring accessories to power your device. Using incompatible power sources can damage your device and cause electric shock. Operating Temperature Range: -20°C to 50°C
Wireless Features
• Dual-Band Wifi (2.4 & 5GHz) • Bluetooth Low Energy • 24GHz Radar Sensor
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Northern Ireland, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.
Maximum Equivalent Isotropically Radiated Power
Wifi 2.4 Ghz (2412-2472 MHz): 20dBm Wifi 5 GHz (5150 to 5250 MHz): 23dBm Wifi 5 GHz (5250 to 5350 MHz): 20dBm Wifi 5 GHz (5470 to 5725 MHz): 20dBm Wifi 5 GHz (5725 to 5850 MHz): 13.98dBm Bluetooth Low Energy (2402 - 2480 MHz): 10dBm 24 Radar (24.05 - 24.25 GHz): 20 dBm
DECLARATION OF CONFORMITY Hereby, Ring LLC declares that the radio equipment type Ring Battery Video Doorbell Pro [5F79E9] is in compliance with Directive 2014/53/EU and UK Radio Equipment Regulation, RER 2017 (SI 2017/1206), including currently valid amendment(s). The full texts of the declarations of conformity are available at the following internet address: www.ring.com/DoC
RADIO FREQUENCY COMPLIANCE
In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC. This device should be installed and operated with at least 20 cm between the radiator and your body.
RECYCLING YOUR DEVICE PROPERLY
In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to amazon.com/devicesupport.
ADDITIONAL SAFETY AND COMPLIANCE INFORMATION
Additional safety, compliance, recycling and other important information regarding your device can be found at: www.ring.com/legal
TERMS AND POLICIES
By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For other applicable policies visit ring.com/legal.
LIMITED WARRANTY
If you purchased your Ring devices and accessories (the “Device”) from Ring, Amazon or from authorised resellers, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA, 90250, United States (“Ring”). The provider of this warranty is sometimes referred to herein as “we”.
When you purchase a new or Certified Refurbished Device, we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, or repair.
Instructions. For specific instructions about how to obtain warranty service for your Device, please contact Ring Customer Service at: ring.com/callus.
In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS “LIMITATIONS” SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.
This limited warranty gives you specific rights which are in addition to the statutory rights to which you may be entitled under applicable law.
If you are a consumer, this One-Year Limited Warranty is provided in addition to, and without prejudice to, your consumer rights. For further information on consumer rights in relation to faulty goods visit: ring.com/legal.