Safety and compliance information for Pan-Tilt Indoor Cam 2K
Download Warranty and Safety Information (English, Français, Deutsch, Italiano, Español, Nederlands, Svenska, Dansk, Suomi, Norsk)IMPORTANT PRODUCT INFORMATION
SAFETY INFORMATION
READ ALL SAFETY INFORMATION BEFORE USING THE DEVICE. FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELEC-TRIC SHOCK, OR OTHER INJURY OR DAMAGE.
CAUTION: Risk of fire. Do not install near combustible or flammable surfaces.
Your device does not have an on/off button. If you wish to stop power from flowing into your device, unplug the power source.
Do not expose your device to liquids. If your device gets wet, carefully unplug all cables without getting your hands wet and wait for the device and adaptor to dry completely before plugging them in again. Do not attempt to dry your device or adaptor with an external heat source, such as a microwave oven or a hair dryer. If the device or adaptor appear damaged, discontinue use immediately. Use only accessories supplied with the device to power your device.
Your device is shipped with an AC adaptor. Your device should only be powered using the AC adaptor included with the device. If the adaptor or cable appears damaged, discontinue use immediately. Install your power adaptor into an easily accessible socket-outlet located near the equipment that will be plugged into or powered by the adaptor.
Install your power adaptor into an easily accessible socket-outlet located near the equipment that will be plugged into or powered by the adaptor.
Your device uses the USB cable provided and a USB charger or USB port that is compliant with safety standards, such as IEC 62368. Do not charge your device near water or in extremely humid conditions.
Other Safety Considerations
Use only accessories supplied with your device, or specifically marketed for use with your device, to power your device. Use of third-party acces-sories may impact your device’s performance. In limited circumstances, use of third-party accessories may void your device’s limited warranty. In addition, use of incompatible third-party accessories may cause damage to your device or the third-party accessory. Read all safety instructions for any accessories before using with your device.
Don’t expose your device to steam, extreme heat or cold. Use your device in a location where temperatures remain within the device’s operating temperature range set forth in this guide. Your device may get warm during normal use.
WARNING: Small parts contained in your device and its accessories may present a choking hazard to small children.
CAUTION: When mounting this device in elevated locations, use precau-tions to ensure that the device does not fall and harm bystanders.
PRODUCT SPECIFICATIONS
Ring Pan-Tilt Indoor Cam 2K
Model Number: 5CNXA9
Electrical Rating: 5V⎓2A
Operating Temperature Range: -20°C to 45°C
FOR CUSTOMERS IN EUROPE AND THE UNITED KINGDOM
Conformity Statement
Hereby, Ring LLC declares that the radio equipment type 5CNXA9 is in compliance with Directive 2014/53/EU and UK Radio Equipment Regu-lations (S.I. 2017/1206), including currently valid amendment(s). The full texts of the declarations of conformity and other applicable statements of compliance for this product are available at the following internet address: www.ring.com/DoC
Hereby, Ring LLC declares that the radio equipment type 5CNXA9 UK Radio Equipment Regulations 2017 (S.I. 2017/1206). The full text of the declara-tion of conformity and other applicable statements of compliance for this product are available at the following internet address: www.ring.com/DoC
Wireless Features: Wi-Fi 2.4 GHz, Bluetooth Low Energy
Maximum Power: Wi-Fi 2.4 GHz (2412 - 2472 MHz): 20 dBm
Bluetooth Low Energy (2402 - 2480 MHz): 10 dBm
Power Adapter Energy Efficiency Information
Power Adapter Model No. AD-D0050500200US01
Manufacturer:
Ring LLC / Amazon EU S.à r.l., 38 Avenue John F. Kennedy, L-1855 Luxem-bourg / Amazon UK, 1 Principal Place, Worship Street, London, EC2A 2FA, United KingdomAC
Input Voltage (Vac): 100-240VAC
Input Current (A): 0.3A max.
AC Input Frequency (Hz): 50/60Hz
DC Output Voltage (Vdc): 5V
DC Output Current (A): 2.0A
DC Output Power (W): 10.0W
Average Active Efficiency (%): ≥78.70%
Efficiency at Low Load (10%) (%): Support
No-load Power Consumption (W): ≤0.1W
Electromagnetic Field Exposure
In order to protect human health, this device meets the thresholds for expo-sure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC.
This device should be installed and operated with at least 20 cm between the radiator and your body.
RECYCLING YOUR DEVICE PROPERLY
In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to www.amazon.com/devicesupport.
Additional Safety and Compliance Information
Additional safety, compliance, recycling and other important information regarding your device can be found at: www.ring.com/legal
TERMS AND POLICIES
By purchasing or using the product, you agree to the Terms of Service found at ring.com/terms. For other applicable policies visit ring.com/legal.
LIMITED WARRANTY
For information on the Limited Warranty, visit ring.com/legal. If you purchased your Ring devices or accessories (the “Device”) from Ring, Amazon or from authorised resellers, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States (“Ring”). The provider of this warranty is sometimes referred to herein as “we.”
When you purchase a new or Certified Refurbished Device (which, for clarity, excludes Devices sold as “Used” & Used Devices sold as Warehouse Deals), we warrant the Device against defects in materials and workman-ship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refur-bished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to (a) accident, misuse, neglect, fire, alteration, or (b) damage from any third party repair, third party parts, or other external causes.
Instructions. For specific instructions about how to obtain warranty service for your Device, please contact Ring Community Support using the contact information provided below in ‘Contact Information’.
In general, you will need to deliver your Device in either its original pack-aging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STAT-UTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURA-TION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITA-TION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSSLY NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS “LIMITATIONS” SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.
This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.
Contact Information. For help with your Device, please contact Ring Community Support at ring.com/contact.
If you are a consumer, this One-Year Limited Warranty is provided in addi-tion to, and without prejudice to, your consumer rights. For further infor-mation on consumer rights in relation to faulty goods visit: ring.com/legal.
FOR SOUTH AFRICA CONSUMERS
For help with your Device, please contact Ring Community Support, or call 0800 993 700.
FOR SAUDI ARABIA CONSUMERS
If you are a consumer residing in the Kingdom of Saudi Arabia, the term of the limited warranty referred to above is 2 years from the date of original retail purchase.
Contact Information. For help with your Device, please contact Ring Community Support, or call 8000 184 084 (for the United Arab Emirates), or 800 814 7867 (for the Kingdom of Saudi Arabia).
