Safety and compliance information for Ring Battery Video Doorbell Plus
IMPORTANT PRODUCT INFORMATION
FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.
Electrical shock hazard! Disconnect power to installation area at your circuit breaker or fuse box before beginning installation. Always use caution when handling electrical wiring. Installation by a qualified electrician may be required in your area. Refer to your local laws and building regulations before performing electrical work; permits and/or professional installation may be required by law.
Watch for small parts! Your device and accessories may present a choking hazard to small children. Keep them out of reach of small children.
SAFETY INFORMATION
Your device is water resistant and is suitable for outdoor use. However, your device is not intended for underwater use. To protect against electric shock, do not intentionally submerge or immerse your device, battery, or adapter (not included) in water or expose your device or adapter to other liquids. Do not spill any food or beverages on your device, battery, or adapter. Do not attempt to clean or polish your device, battery, or adapter with or expose your device, battery, or adapter to oil, lotion, or other abrasive substances. Do not expose your device, battery, or adapter to salt water or other conductive liquids. Do not expose your device, battery, or adapter to pressurised water, high velocity water, or extremely humid conditions (such as a steam room). If your device, battery, or adapter gets wet, carefully unplug all cables without getting your hands wet and wait for it to dry completely before plugging it in again. Do not attempt to dry your device, battery, or adapter with an external heat source, such as a microwave oven or a hair dryer. To avoid risk of electric shock, do not touch your device, battery, or adapter or any wires connected to your device during a lightning storm while your device, battery, or adapter is plugged in. If your device, battery, or adapter appears to be damaged, discontinue use immediately.
Outside of the Quick Release Battery Pack, your device does not contain any serviceable or replaceable parts. Do not open the housing or disassemble the device. Handle your device and its accessories with care. Your device or its accessories may have pointed edges which can lead to scratches, cuts, or other physical injury.
Use only accessories supplied with your device, or specifically marketed for use with your device, to power your device. Use of third-party accessories may impact your device’s performance. In limited circumstances, use of third-party accessories may void your device’s limited warranty. In addition, use of incompatible third party accessories may cause damage to your device or the third-party accessory. Read all safety instructions for any accessories before using with your device.
BATTERY SAFETY
HANDLE WITH CARE. Your device operates with a rechargeable lithium-ion battery. Only use approved Li-Ion batteries designed and manufactured to work with your Ring device. Do not disassemble, open, crush, bend, deform, puncture, or shred the device or the battery. Do not modify or remanufacture the battery, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids, expose to fire, explosion or other hazard. Only use the battery for the system for which it is specified. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard. Do not short-circuit a battery or allow metallic conductive objects to come into contact with battery terminals. Avoid dropping the device or battery. If the device or battery is dropped, especially on a hard surface, and the user suspects damage, do not attempt repair. Contact Ring Customer Service for assistance. Keep the battery and its power adapter in a well-ventilated area and away from heat sources, especially while charging. Do not charge the battery near water or in extremely humid conditions.
SAFELY CONNECTING YOUR RING BATTERY DOORBELL PLUS TO YOUR HOME’S ELECTRICAL WIRING
Warning! Some doorbell systems use 230v high voltage without a transformer. Connecting to these systems WILL DAMAGE YOUR DOORBELL AND POSE RISK OF ELECTRIC SHOCK.
If you install the Ring Battery Doorbell Plus where a doorbell is already in use and you connect the Ring Battery Doorbell Plus to your home’s doorbell electrical wiring, you must turn off the existing doorbell’s power source at your home’s circuit breaker or fuse and test that the power is off BEFORE removing the existing doorbell, installing the Ring Battery Doorbell Plus, or touching electrical wires. Failure to turn off circuit breaker or fuse could result in FIRE, ELECTRIC SHOCK, or OTHER INJURY or DAMAGE. More than one disconnect switch may be required to turn off the equipment before servicing. To test whether you have successfully de-energised your existing doorbell’s power source, press your doorbell several times to confirm that the power is off.
If the electrical wiring in your home does not resemble any of the diagrams or instructions provided with Ring Battery Doorbell Plus, if you encounter damaged or unsafe wiring, or if you are unsure or uncomfortable in performing this installation or handling electrical wiring, please consult a qualified electrician in your area.
PRODUCT SPECIFICATIONS
Device Name: Battery Doorbell Plus
Model Number: 5F77E9
Electrical Rating: 8–24 VAC, 100mA, 50/60Hz Or 24V DC 0.5A
Doorbell Transformer Requirements:
• 8–24 VAC, 40VA (max), 50/60Hz for continuous charging and internal doorbell control, or
• 24V DC 0.5A, Only official Ring DC supplies should be used to power this device. Use of any other DC supply will cause damage to your device.
Temperature Rating: -20.5°C to 50°C
Wireless Features
• Single-Band Wifi (2.4GHz)
• Bluetooth
• Bluetooth Low Energy
Maximum Equivalent Isotropically Radiated Power
• Wifi 2.4GHz (2412-2472MHz): 20 dBm
• Bluetooth Low Energy (2402 - 2480MHz): 10 dBm
DECLARATION OF CONFORMITY
Hereby, Ring LLC, declares that the radio equipment Ring Battery Doorbell Plus (5F77E9) is in compliance with Directive 2014/53/EU and RER 2017 (SI 2017/1206) including currently valid amendment(s). The full texts of the declarations of conformity and other applicable statements of compliance for this product are available at the following internet address: ring.com/doc.
RADIO FREQUENCY COMPLIANCE
In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC. This device should be installed and operated with at least 20 cm between the radiator and your body.
RECYCLING YOUR DEVICE PROPERLY
In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to amazon.com/devicesupport.
ONE-YEAR LIMITED WARRANTY FOR RING DEVICES
If you are a consumer, this One-Year Limited Warranty is provided in addition to, and without prejudice to, your consumer rights. For further information on consumer rights in relation to faulty goods visit: ring.com/legal.
If you purchased your Ring devices and accessories (the “Device”) from Ring, Amazon or from authorized resellers, the Warranty for the Device is provided by Ring LLC, 12515 Cerise Avenue, Hawthorne, CA 90250, United States (“Ring”). The provider of this warranty is sometimes referred to herein as “we.”
When you purchase a new or Certified Refurbished Device, we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, or repair.
INSTRUCTIONS
For specific instructions about how to obtain warranty service for your Device, please contact Ring Customer Service at: ring.com/callus.
In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.
LIMITATIONS
TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS “LIMITATIONS” SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION AND THE UNITED KINGDOM.
This limited warranty gives you specific rights which are in addition to the statutory rights to which you may be entitled under applicable law.