Check and update your Ring account information

You can check and change your name, phone number, email address and password on your Ring account from the Control Centre in the Ring app, or on Ring.com. Do not share your password with anyone. No Ring employee, Customer Support Associate, or Community Manager will ever ask you for your password.

How to change your name, email address, phone number or password in the Ring app

  1. Tap the
    menu
    (☰).
  2. Tap
    Control Centre
    in the side menu.
  3. Tap
    Account Management
    .
  4. Tap
    Update
    next to the detail you want to change.
  5. For your security, you may be asked to verify your identity by logging in.
  6. Enter your new name, email address, phone number or password and tap
    Save
    /
    Change Password
    /
    Change Email
    .

How to change your name, email address, phone number or password on Ring.com

  1. If you’re on desktop: In the top menu, hover over the Account icon, and click
    Control Centre
    . If you’re on mobile: tap the top
    menu (☰)
    and tap
    Control Centre
    .
  2. In Account Management, click or tap
    Update
    next to the detail you want to change.
  3. For your security, you may be asked to verify your identity by logging in.
  4. Enter your new name, email address, phone number or password and click or tap
    Save
    /
    Change Password
    /
    Change Email
    .

Last updated 8 months ago